CUSTOMER INFORMATION 357are hotel, meals, and rental car ora vehicle being delivered back tothe customer, up to 500 mi.Cadillac Technician RoadsideService (U.S. Only)Cadillac's exceptional Roadside Serviceis more than an auto club or towingservice. It provides every Cadillacowner in the United States with theadvantage of contacting a Cadillacadvisor and, where available, aCadillac trained dealer technician whocan provide on-site service.A dealer technician will travel to yourlocation within a 30-mile radius of aparticipating Cadillac dealership.If beyond this radius, we will arrangeto have your car towed to the nearestCadillac dealership. Each techniciantravels with a specially equippedservice vehicle complete with thenecessary Cadillac parts and toolsrequired to handle most roadsiderepairs.Services Not Included inRoadside Service. Impound towing caused byviolation of any laws. Legal fines. Mounting, dismounting,or changing of snow tires, chains,or other traction devicesService is not provided if a vehicle isin an area that is not accessible to theservice vehicle or is not a regularlytraveled or maintained public road,which includes ice and winterroads. Off-road use is not covered.Services Specific toCanadian-Purchased Vehicles. Fuel delivery: Reimbursement isup to 7 liters. Diesel fuel deliverymay be restricted. Propane andother fuels are not providedthrough this service.. Lock-Out Service: Vehicleregistration is required.. Trip Interruption Benefits andService: Pre-authorization, originaldetailed receipts, and a copy of therepair orders are required. Onceauthorization has been received,the Roadside Service advisor willhelp you make arrangements andexplain how to receive payment.Items considered are hotel, meals,and rental car or a vehicle beingdelivered back to the customer, upto 800 km.. Alternative Service: If assistancecannot be provided right away, theRoadside Service advisor may giveyou permission to get localemergency road service. You willreceive payment, up to $100, aftersending the original receipt toRoadside Service. Mechanicalfailures may be covered, howeverany cost for parts and labor forrepairs not covered by thewarranty are the ownerresponsibility.
