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Nortel BCM 3.7 Manual

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Contents
  1. business communications manager
  2. Software licensing
  3. Table Of Contents
  4. Table Of Contents
  5. Table Of Contents
  6. Table Of Contents
  7. Table Of Contents
  8. Table Of Contents
  9. Table Of Contents
  10. Table Of Contents
  11. Table Of Contents
  12. Table Of Contents
  13. Table Of Contents
  14. Table Of Contents
  15. Table Of Contents
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  17. Table Of Contents
  18. Table Of Contents
  19. Table Of Contents
  20. Table Of Contents
  21. Table Of Contents
  22. Table Of Contents
  23. Table Of Contents
  24. Table Of Contents
  25. Table Of Contents
  26. Table Of Contents
  27. Table Of Contents
  28. Table Of Contents
  29. Table Of Contents
  30. Preface
  31. Before you begin
  32. Text conventions
  33. Basic digital telephones: 7100 and 7000
  34. Acronyms used in this guide
  35. Related publications
  36. System documentation map
  37. Installation documentation
  38. Operations documentation
  39. Call Management documentation
  40. Unified Manager and hardware maintenance documentation
  41. how to get help
  42. Getting started with Unified Manager
  43. Computer requirements
  44. Using a HTTP Proxy server
  45. Understanding BCM SSL certificate properties
  46. Uploading a certificate and a private security key
  47. Troubleshooting: Restoring the default certificate
  48. Using the Unified Manager main page buttons
  49. Accessing the Unified Manager programming interface
  50. Using the Preinstalled Client Home Page hyperlink
  51. Locating Wizards
  52. Navigating the wizards
  53. Locating optional features from the main
  54. Finding documentation from the main
  55. Using the Unified Manager
  56. Understanding the dynamic menu
  57. Understanding the navigation tree headings
  58. Understanding tabbed
  59. Viewing help for tabs
  60. Using the SSH client to access the text-based interface
  61. Using PuTTY
  62. Manually activating Telnet
  63. Introduction
  64. System configuration process maps
  65. Initial system configuration
  66. Configuring telephony components
  67. Optional keycoded features
  68. Data and IP telephony configuration
  69. Post-system setup features
  70. Finding your way around
  71. Telephony configuration
  72. Business Communications Manager hardware
  73. BCM200/BCM400 base units
  74. What do media bay modules do
  75. Configuring system parameters
  76. Wizard Warnings
  77. What you need to know before you use the wizard
  78. Using the Quick Start Wizard
  79. Changing system identification parameters
  80. Viewing the system software version
  81. Changing the system domain
  82. Assigning a Windows 2000 domain
  83. Delayed system restart
  84. Managing system and user security access levels
  85. Setting the interface timeout
  86. Setting system security compatibility levels
  87. Managing access passwords
  88. Viewing the User Manager tabs
  89. Adding or modifying a user profile
  90. Deleting a user profile
  91. Setting up callback for a user
  92. Adding or modifying a group profile
  93. Deleting a Group profile
  94. Adding a Domain User Group profile
  95. Deleting a Domain User Group profile
  96. Setting password policy
  97. Configuring resources — media bay modules
  98. Explaining the Media Bay Modules headings
  99. Media bay module Bus numbers
  100. Module types and capacities
  101. GATM (Global Analog Trunk module)
  102. Ports on Bus
  103. Configuring the trunk module to line type
  104. Determining Clock Sources for DTMs or BRIs
  105. Timing within networks
  106. Interface levels
  107. E1 parameters (region-specific)
  108. Provisioning lines (PRI, T1, DASS2)
  109. Provisioning BRI loops/lines
  110. PRI B-channel provisioning
  111. PRI version information
  112. Determining station port state
  113. Station module line deployment
  114. Internally-driven channels
  115. Viewing Media Bay Module status
  116. Disabling/enabling a port channel setting
  117. Data and split-line configuration
  118. Configuring DDI Mux connections
  119. Assigning lines for voice traffic
  120. Assigning the line
  121. Configuring the line for telephony
  122. Universal T1 WAN (UTWAN)
  123. UTWAN connection
  124. Data compression
  125. Assigning lines for data traffic
  126. Changing the line type
  127. Removing a line assigned for data traffic
  128. Configuring the UTWAN Network Interface parameters
  129. Configuring the UTWAN to use a Frame Relay link
  130. Configuring the PVC Configuration parameters
  131. Configuring the UTWAN to use a PPP link
  132. Configuring the LCP Options
  133. Configuring the IPCP Options
  134. Configuring the PPP User List
  135. Configuring additional IP addresses for the UTWAN
  136. Modifying an additional IP address
  137. Viewing the UTWAN performance
  138. Configuring a data module
  139. Fixed access
  140. Line assignment
  141. Line pool access
  142. Telephony Services overview
  143. Process map: Creating telephony services
  144. Telephony Services headings
  145. Typical DN record headings
  146. Planning your telephony services
  147. Three basic system telephony configurations
  148. PBX system
  149. DID system
  150. Telephony metrics
  151. Telephony feature planning
  152. Creating numbering plans
  153. Outgoing calls
  154. Incoming calls
  155. Name a telephone, a line or a Hunt group
  156. Incoming and outgoing call display
  157. Programming line access
  159. Answering calls
  160. Centralized and group answering
  161. Pick up features
  162. Emergency 911 dialing
  163. Create a conference call
  164. Handling calls
  165. Parking or transferring calls
  166. Forwarding calls
  167. Prevent calls from ringing at your telephone
  168. Communicating in the office
  169. Using handsfree and mute
  170. Use alternate or scheduled services
  171. Auxiliary devices
  172. Legacy devices
  173. Call in from outside the system
  174. Special features
  175. Configuring lines
  176. Understanding the process of line configuration
  177. Understanding how the system identifies lines
  178. Copying line programming
  179. Target lines
  180. All lines
  181. Using the General record
  182. Assigning Trunk/line data
  183. Loop start analog/digital fields
  184. Ground start fields
  185. DID fields
  186. E&M fields
  187. Target lines and DASS2 fields
  188. PRI fields
  189. BRI fields
  190. DPNSS fields
  191. VoIP fields
  192. Lines field cross-reference chart
  193. Turn Privacy on or off for a call
  194. Received
  195. Using loss packages
  196. Assigning Restrictions
  197. Setting remote restrictions
  198. Setting line telco features
  199. Configuring BRI Loops
  200. BRI configuration process map
  201. Identifying BRI T-loops (T1 profiles)
  202. Adding SPIDs
  203. Adding SPID network DNs
  204. Identifying BRI T-loops (ETSI, QSIG)
  205. Configuring D-packet service for T loops
  206. Provisioning the loop variables
  207. Provisioning the lines
  208. Programming BRI lines
  209. Assigning the lines to telephones
  210. Setting BRI for ISDN device connections
  211. Configuring S-loops
  212. Assigning DNs to the S- loop
  213. Configure the ISDN terminal records
  214. Controlling access into the system
  215. Defining DN length
  216. Changing the DN length
  217. Using the Received # length
  218. Assigning target lines
  219. Assigning a target line to a telephone
  220. Configuring the target line received number
  221. Notes about the Public and Private Received Numbers
  222. Creating Direct Inward System Access (DISA)
  223. Remote access on loop start trunks
  224. Remote access on DPNSS lines
  225. Defining remote access packages
  226. Using COS passwords
  227. Creating COS parameters
  228. Notes about COS passwords
  229. COS examples
  230. Configuring outgoing calls
  231. Configuring the public and private dialing plans
  232. Using private network dialing
  233. Outgoing private calls routing
  234. Adding or modifying dialing plan Public DN lengths
  235. Outgoing public calls routing
  236. Determining line access dialing
  237. Understanding access codes
  238. Programming access codes
  239. Call Park codes
  240. Creating Direct Dial sets
  241. Tips about access codes
  242. Using the MCDN access codes (tandem calls)
  243. Setting up line pool access codes
  244. Using Carrier codes
  245. Configuring call routing
  246. Routing configuration
  247. Call by Call service routing
  248. Programming the PRI routing table
  249. Using destination codes
  250. Why use destination codes
  251. Deciding on a code
  252. Grouping destination codes using a wild card
  253. Configuring destination codes with wild cards
  254. Set up the destination code schedules
  255. Enable/disable wild card digits
  256. Setting up a route through a dedicated trunk
  257. Notes about the Absorbed length
  258. Programming for least-cost routing
  259. Using multiple routes and overflow routing
  260. Using dialing restrictions with routing
  261. Call by Call services
  262. Switches supporting Call by Call limits
  263. Setting CbC limits
  264. PRI line pools
  265. Viewing CbC limit metrics
  266. Defining restriction filters
  267. Adding a restriction filter
  268. Removing restrictions
  269. Default filters (North America)
  270. Default filters (other)
  271. Restriction filter examples
  272. Enhanced 911 (E911) configuration
  273. Configuring DN records, an overview
  274. Understanding the configuration process
  275. DN mapping for digital telephones
  276. DN chart for upgraded 2.5 systems
  277. DN chart for new 3.0 or newer systems
  278. DN mapping for ISDN and legacy wireless handset devices
  279. The two sides of a DN record
  280. The System DN headings
  281. DN Registration headings
  282. Moving between the Inactive and Active lists
  283. Feature DNs
  284. Change telephone DNs using the Unified Manager
  285. Configuring DNs using the Wizards
  286. What you need to know to fill out a template
  287. Creating telephone records with the Add Users Wizard
  288. What you need to know about the user
  289. Notes about Add Users target lines
  290. Changing button programming in the wizard
  291. Notes about programming telephone buttons
  292. Using remote templates
  293. Saving wizard pages on your computer
  294. Configuring DNs for system devices
  295. Copying settings to other DNs
  296. Identifying the telephone (General heading)
  297. Configuring line access
  298. Assigning line access
  299. Rules about assigning prime lines
  300. Assigning intercom (I/C) buttons (keys)
  301. Determining line assignments
  302. Assigning lines to telephones
  303. Notes about assigning lines to telephones
  304. Assigning line pool access
  305. Assigning Answer DNs
  306. Defining device capabilities
  307. Configuring the Capabilities features
  308. Line redirection notes
  309. Assigning Call Forward
  310. DPNSS notes
  311. Assigning a Hotline
  312. Determining analog settings
  313. MWI tone/lamp matrix
  314. Setting intrusion controls
  315. Setting SWCA call groups
  316. Defining user preferences
  317. Configuring user preferences
  318. Call log notes
  319. Programming telephone buttons
  320. Configuring buttons from the DN record
  321. Notes about button programming
  322. Button labeling
  323. E digital phone button defaults
  324. button defaults
  326. cordless digital phone button defaults
  327. IP telephone button defaults
  329. WLAN IP telephone default settings
  330. Configuring user speed dialing
  331. Entering user speed dials at the telephone
  332. Setting up CAP stations
  333. Configuring CAP/KIM assignment
  334. CAP/KIM notes
  335. Monitoring telephones with the CAP or KIM module
  336. Cold starting the KIM to erase programming
  337. Programming restrictions for DNs
  338. Defining telephone dialing restrictions
  339. Setting restriction schedules for telephones
  340. Defining line/set restrictions
  341. Configuring telco features
  342. Voice Mail settings
  343. Configuring system settings
  344. Network name display
  345. Receiving and sending calling party name
  346. Programming Business name display
  347. Programming Feature settings
  348. Background and on-hold music sourcing
  349. Answer key levels
  350. Configuring system-wide call appearance groups
  351. Programming SWCA controls for your system
  352. How SWCA works in a call group
  353. Transferring calls between SWCA groups
  354. Parking a call to a SWCA key
  355. Resetting call log space
  356. Setting system timers
  357. Define release reason levels
  358. Configuring system speed dial numbers
  359. Assigning numbers to system speed dial codes
  360. Setting system telco features
  361. Setting outgoing name and number blocking
  362. Configuring ONN blocking service codes
  363. Configuring schedules
  364. Turn services on and off
  365. Overriding services with a Control telephone
  366. Changing schedule names
  367. Changing schedule times
  368. About start and stop times
  369. Defining service schedules
  370. Configuring ringing service
  371. Defining ringing service schedules
  372. Assigning ringing groups to lines
  373. Configuring restriction service
  374. Notes about restriction service filters
  375. Configuring routing service
  376. Configuring public networks
  377. Callers using Business Communications Manager
  378. Dialing plans for T1 lines
  379. Destination code numbering in a network
  380. Other programming that affects public networking
  381. Configuring private networks
  382. Private networking protocols
  383. Lines used for networking
  384. Using routing to create networking
  385. Using shared line pools to create a network
  386. PRI networking using Call-by-Call services
  387. Configuring private networks with SL-1 MCDN
  388. System numbering plans
  389. Calls originating from the public network
  390. Calls originating in the private network
  391. Routing for tandem networks
  392. Understanding MCDN network features
  393. ISDN Call Connection Limitation
  394. Trunk Route Optimization
  395. Trunk Anti-tromboning
  396. Using SL-1 with MCDN to network with a Meridian system
  397. Software requirements
  398. UDP-specific programming
  399. CDP-specific programming
  400. An example of a private network with Meridian 1
  401. VoIP networking
  402. Configuring special IP trunking interoperability
  403. Configuring ETSI QSIG and DPNSS network services
  404. Networking with ETSI QSIG
  405. ETSI Euro network services
  406. DPNSS 1 services
  407. DPNSS to Embark connections
  408. Three party service
  409. Restrictions by telephone type
  410. Using the Redirection feature
  411. Intrusion levels
  412. Call offer
  413. User actions
  414. Loop avoidance
  415. Guidelines for creating a private numbering plan with DPNSS
  416. Configuring centralized voice mail
  417. Business Communications Manager as host
  418. System set up for host Business Communications Manager
  419. System set up for satellite systems
  420. Configuring the system for centralized voice mail
  421. Meridian MCDN call features over PRI SL-1 lines
  422. Camp-on
  423. Break-in
  424. Configuring MWI on DPNSS 1 networks
  425. Programming MWI and MWC
  426. Setting Message Waiting Indication
  427. Configuring Hunt groups
  428. How to use Hunt groups
  429. Identifying a Hunt group
  430. Hunt group modes
  431. Hunt group members
  432. Removing a Hunt group member
  433. Moving members
  434. Programming Hunt group lines
  435. Assigning a line to a hunt group
  436. Feature operation within Hunt groups
  437. Monitoring Hunt groups
  438. Using Silent Monitor
  439. Using Hunt group metrics
  440. Configuring Hospitality Services
  441. About the Hospitality feature
  442. Power failures
  443. Identifying room telephones
  444. Identifying Call Permissions
  445. Programming Alarm data
  446. Configuring for expired alarms
  447. Using the Hospitality Services Admin telephone
  448. Setting the state of a room at a telephone
  449. Using the Hospitality services room telephone
  450. Change or cancel an alarm time
  451. Setting the Room condition
  452. Configuring the music source
  453. Selecting the music source
  454. Configuring BcmAmp
  455. Restrictions on uploading files
  456. Adding music to the Play List
  457. Using the BcmAmp Player
  458. Configuring a Network Device to be the IP Music Source
  459. Configuring the MSC resources
  460. Signaling channels
  461. Rules for managing the MSC resources
  462. Example of how to estimate peak media channel usage
  463. DSP resources rules
  464. Media gateways
  465. DECT mobility (legacy system)
  466. IP telephones
  467. IP Trunks
  468. Record of required MSC resources
  469. Evaluation
  470. Example of a Business Communications Manager configuration
  471. Viewing the MSC information
  472. Viewing the MS-PEC configuration
  473. Understanding the MSC Minimum and Maximum values
  474. Viewing the MSC Configuration
  475. Creating a custom MSC configuration
  476. DTMF Configuration
  477. Changing the DS30 Split
  478. Configuring Double Density
  479. Using a wizard to change data parameters
  480. Using the Network Update Wizard
  481. What you need to know
  482. Configuring DHCP
  483. Configuring the DHCP Mode
  484. Configuring a DHCP Server
  485. LAN settings for DHCP Server
  486. Configuring Address ranges for a Local Scope
  487. Deleting an address range
  488. Modifying excluded address ranges
  489. Configuring Reserved addresses for a Local Scope
  490. Deleting a reserved address
  491. Remote Scope
  492. Modifying Remote Scope settings
  493. Modifying address ranges
  494. Configuring Remote Scope excluded addresses
  495. Deleting an excluded address range
  496. Configuring Remote Scope Reserved Addresses
  497. Remote Scope Lease Information
  498. Deleting a Remote Scope
  499. Configuring a DHCP Relay Agent
  500. LAN settings for DHCP Relay Agent
  501. Importing and Exporting DHCP data
  502. Importing DHCP data
  503. Configuring the LAN resources
  504. Configuring LAN resources
  505. Configuring a LAN interface
  506. Configuring multiple IP addresses for the LAN interface
  507. Deleting an Additional IP Address
  508. Configuring the WAN resources
  509. Point-to-Point-Protocol (PPP)
  510. Setting global WAN parameters
  511. Modifying an existing item on the PPP Password List
  512. Configuring the WAN interfaces
  513. Setting WAN Line Parameters
  514. Setting WAN Sync Parameters
  515. PVC Congestion Control
  516. Modifying PVC congestion controls
  517. Configuring multiple IP addresses for a WAN interface
  519. Configuring the DLCI to IP Mapping
  520. Modifying DLCI to IP Mapping
  521. Configuring the Dial Up resources
  522. V.90 modem dial up
  523. Changing the Modem Region
  524. ISDN dial up
  525. Configuring an ISDN interface
  526. Configuring the ISDN channel characteristics
  527. Assigning an ISDN dial number and IP address
  528. Deleting an ISDN interface
  529. Point to Point Protocol on Ethernet (PPPoE)
  530. Installing PPPoE
  531. Creating a PPPoE dial up interface
  532. Connecting to the Internet Service Provider (ISP)
  533. Deleting a PPPoE interface
  534. Configuring DNS
  535. Using the Business Communications Manager DNS service
  536. Configuring IP Routing
  537. Open Shortest Path First (OSPF)
  538. Configuring IP Routing global settings
  539. Setting the OSPF Global Settings
  540. Configuring IP routing on an interface
  541. Enabling the RIP Subnet summary
  542. Disabling the RIP Subnet summary
  543. OSPF NBMA Neighbors
  544. Deleting OSPF NBMA Neighbors
  545. Modifying the static route configuration
  546. Restarting the router
  547. Configuring Web Cache
  548. Important Web Cache considerations
  549. Configuring QoS monitor
  550. Setting the QoS monitor
  551. Configuring the logging options
  552. Configuring Net Link Manager
  553. Enabling or Disabling Net Link Manager
  554. Selecting a dial-up link as the primary WAN connection
  555. Configuring NAT (Network Address Translation)
  556. NAT and IP Firewall filters
  557. Configuring an Interface with NAT
  558. Adding a Rule to an interface
  559. Modifying a Rule to an Interface
  560. Configuring NAT to change the source IP address used for WAN traffic
  561. Examples of common NAT configurations
  562. Example 2: Using dynamic Public IP address
  563. Example 3: Changing the source IP address of WAN traffic
  564. Configuring NTP Client
  565. Configuring the NTP Client settings
  566. Starting the NTP Client Service
  567. Manually updating the Business Communications Manager time
  568. Virtual Private Networks (VPN)
  569. IPSec tunnel modes
  570. Settings required for PPTP tunnels
  571. IP Addresses and DHCP Server
  572. Adding a PPTP client
  573. Deleting a PPTP client
  574. Configuring a PPTP tunnel
  575. Add a Destination Network
  576. Modifying a Destination Network
  577. Deleting a Destination Network
  578. IPSec
  579. Encryption
  580. Protocol
  581. IPSec capacity restrictions
  582. Dialup ISDN connections
  583. Changing the IPSec global settings
  584. IPSec Branch Office configuration
  585. Adding Local Accessible Networks to the Branch Office IPSec tunnel
  586. Sending all traffic from Local Accessible Networks through the IPSec tunnel
  587. Modifying a Branch Office IPSec Tunnel
  588. Deleting a Branch Office IPSec tunnel
  589. Creating a tunnel between two Business Communications Managers
  590. Switch v02_61
  591. Configuring the Business Communications Manager
  592. IPSec Remote User configuration
  593. Adding a Remote User IPSec Tunnel
  594. Adding a Remote IP Address Pool
  595. Modifying a Remote IP Address Pool
  596. Adding Remote User Accounts
  597. Configuring Remote User Accounts
  598. Adding a Split Tunnel Network
  599. Deleting a Split Tunnel Network
  600. Policy-enabled networking
  601. DiffServ IP Quality of Service (QoS) architecture
  602. DiffServ components
  603. IP service classes
  604. Packet classifiers
  605. COPS
  606. Implementing Quality of Service (QoS)
  607. Configuring Devices
  608. Modifying an interface group configuration
  609. Configuring Policy Rules
  610. Modifying an IP filter configuration
  611. Deleting an IP filter configuration
  612. Modifying an IP filter group configuration
  613. Modifying an Action entry
  614. Configuring QoS policies
  615. Modifying a policy
  616. Implementing Common Open Policy Services (COPS)
  617. Configuring a COPS Client
  618. Modifying the COPS Client Server Retry Data
  619. Configuring the Policy Agent characteristics
  620. Configuring IP Firewall Filters
  621. Stateful Packet Filters
  622. Configuring IP Firewall Filters for an interface
  623. Adding Default Rules
  624. Adding an Input Filter for a Firewall Filter Interface
  625. Modifying an Input Filter for a Firewall Filter Interface
  626. Configuring the order of the input filters for an interface
  627. Adding an Output Filter for a Firewall Filter Interface
  628. Configuring the order of the Output Filters for an interface
  629. Accessing Unified Manager through the Firewall
  630. Firewall rules for Business Communications Manager with Dialup interfaces
  631. Defining region-based defaults
  632. Core software and regions
  633. Caller ID displays
  634. Companding Law by region
  635. Media bay module availability by region
  636. FEM-trunk module combinations by region
  637. PRI line protocol support, by region
  638. Supported ISDN line services
  639. Defining time zones by country and language
  640. Dialing plan defaults
  641. BRI and PRI line types
  642. CallPilot regions
  643. System Features
  644. Button programming features
  645. ISDN overview
  646. Analog versus ISDN
  647. ISDN Layers
  648. Services and features for ISDN BRI and PRI
  650. Name and number blocking (ONN)
  651. way DID
  652. ISDN hardware
  653. S Reference Point
  654. Clock Source for ISDN
  655. ISDN BRI NT1 equipment
  656. Ordering ISDN PRI
  657. Ordering ISDN BRI Service in the United States
  658. ISDN Programming
  659. Programming ISDN BRI Resources
  660. Program PRI Lines
  661. Program Direct Inward System Access (DISA) on PRI Lines
  662. Program ISDN Equipment
  663. D-packet Service (BRI only)
  664. Configuring an analog device
  665. Configuring an analog device DN record
  666. General heading
  667. Line access
  668. To assign line pools
  670. Assigning an external Hotline
  671. Determining analog device settings
  672. Reviewing Set restrictions
  673. Glossary
Nortel BCM 3.7 Manual Manual pdf 517 page image
Using shared line pools to create a network 517Programming Operations GuideFigure 181 Network example using shared line poolsNetwork # 5234Received # 234Internal # 234Network # 6334Received # 334Internal # 334Network # 8534Received # 534Internal # 534Network # 7434Received # 434Internal # 434System APool A (6)Pool B (7)Pool C (8)System DPool A (5)Pool B (6)Pool C (7)System CPool A (6)Pool B (5)Pool C (8)T1 E&MT1 E&MT1 E&MT1 E&MT1 E&M T1 E&MSystem BPool A (5)Pool B (8)Pool C (7)
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BCM 3.7Business Communications Manager 3.7
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