502 Configuring routing serviceN0008589 3.3Programming note: This service requires the user to enter a service control password before itcan be accessed. Users obtain this password from their system coordinator. Refer to “Defining theservice control password” on page 491.Overflow routing Y or N If all the lines used by a route are busy when a call is made, you can programRouting service to overflow to the route used for normal mode. If this happens,the telephone sounds a warning tone and displays the message Expensiveroute. The caller can then release the call to avoid the toll charges, or continue.TIPS:A schedule must be active for overflow routing to be in effect. Overflow routing isnot available in normal mode.You must create an overflow route to be used with each destination code. In thisway, every route used with a scheduled mode that has overflow service musthave an alternate route in normal service.Table 110 Routing service schedule values (Continued)Attribute Value Description
