Eaton Generator Owner's Manual

Also see for 10 kW Air-cooled: Owner's manual

29Troubleshooting5.1 TROUBLESHOOTING GUIDEProblem Cause CorrectionThe engine will not crank. 1. Fuse blown. 1. Correct short circuit condition, replace 7.5Afuse in generatorcontrol panel.2. Loose, corroded or defective 2. Tighten, clean or replacebattery cables. as necessary.3. Defective starter contactor. (8 kW) 3. *4. Defective starter motor. 4. *5. Dead Battery. 5. Charge or replace battery.The engine cranks but 1. Out of fuel. 1. Replenish fuel/Turn on fuel valve.will not start. 2. Defective fuel solenoid (FS). 2. *3. Open #14 wire from 3. *engine control board.4. Fouled spark plug(s). 4. Clean, re-gap or replace plug(s).5. Valve lash out of adjustment. 5. Reset valve lash.6. Choke not operating. 6. Verify choke plate moves freely.The engine starts hard 1. Air cleaner plugged 1. Check, replace air cleaner.and runs rough. or damaged.2. Fouled spark plug(s). 2. Clean, re-gap or replace plug(s).3. Fuel pressure incorrect. 3. Confirm fuel pressure to regulatoris 10-12” water column (0.36-0.43 psi) forLP, and 5-7” water column (0.18-0.25 psi)for natural gas.4. Fuel selector in wrong position. 4. Move selector to correct position.5. Choke remains closed. 5. Verify choke plate moves freely.The AUTO/OFF/MANUAL 1. Defective switch. 1. *switch is set to OFF, but 2. AUTO/OFF/MANUAL switch 2. *the engine continues wired incorrectly.to run. 3. Defective control board. 3. *There is no AC output 1. Main line circuit breaker is in 1. Reset circuit breakerfrom the generator. the OFF (or OPEN) position. to ON (or CLOSED).2. Generator internal failure. 2. *There is no transfer to 1. Defective transfer switch coil. 1. *standby after utility 2. Defective transfer relay. 2. *source failure. 3. Transfer relay circuit open. 3. *4. Defective control logic board. 4. *Unit consumes large 1. Engine over filled with oil. 1. Adjust oil to proper level.amounts of oil. 2. Improper type or viscosity of oil. 2. See "Engine Oil Recommendations".3. Damaged gasket, seal or hose. 3. Check for oil leaks.4. Engine breather defective. 4. **Contact the nearest Dealer for assistance.