iiiAdaptec Customer SupportIf you have questions about installing or using your Adaptec product, check thisdocument first—you will find answers to most of your questions here. If you needfurther assistance, use the support options listed below.Technical Support Identification (TSID) Number Before contacting Technical Support, you need your unique 12-digit TSIDnumber. The TSID number identifies your product and support status. The TSID number is included on two white, bar-coded labels, like the examplebelow. If you register by mail, affix one copy of the TSID label to the registration card,which may be contained on the CD. Also affix a copy of the TSID label to the CDjacket so that you don’t lose it.Support Options Search the Adaptec Support Knowledgebase (ASK) at ask.adaptec.com forarticles, troubleshooting tips, and frequently asked questions for your product. For support via Email, submit your question to Adaptec’s Technical SupportSpecialists at ask.adaptec.com.North America Visit our Web site at www.adaptec.com. For information about Adaptec’s support options, call +1 408-957-2550,24 hours per day, 7 days per week. To speak with a Technical Support Specialist, For Hardware products call +1 408-934-7274,Monday to Friday, 3:00 A. M. to 5:00 P.M ., Pacific Time. For RAID and Fibre Channel products call +1 321-207-2000,Monday to Friday, 3:00 A. M. to 5:00 P.M ., Pacific Time.To expedite your service, have your computer in front of you. To order Adaptec products, including accessories and cables, call+1 408-957-7274. Or, you can order cables online at www.adaptec.com/buy-cables.
