Central Site Remote Access Switch 459VERIFYING S YSTEM O PTIONSDial Outc. Enterdr at the administrative console to display the current system messages. If one of thefollowing messages appears, the SNMP agent does not have enough memory to generateall of the Trap PDUs that need to be generated. If the “snmpOutTraps” counter is notincreasing while these reports are being logged, there is an unexpected condition presentwithin the CyberSWITCH System software. Contact Customer Support.[SNMP] Unable to obtain an SNMP Trap queue header[SNMP] Unable to obtain an SNMP Trap queue entry buffer9. Are there authentication problems?a. Enter thedr console command to display the system log. If the following message iscontinuously reported in the system log:[SNMP] Authentication failure, unknown community nameThe Community Name specified in the request PDUs is not recognized by the SNMPAgent. To correct this problem, use CFGEDIT to add the desired community name orchange the configuration of your Network Management Station so that it uses a Commu-nity Name that is known to the CyberSWITCH.b. If the following message is continuously reported in the system log:[SNMP] Authentication failure, improper access rightsThe Community Name specified in the request PDUs does not have the proper accessrights to perform the desired request. Use CFGEDIT to change the MIB access level of theindicated Community Name to the desired access level or change the configuration of yourNetwork Management Station so that it uses a Community Name that has the desired MIBaccess level.D IAL O UTTo perform the Dial Out verification for a remote device, you need to know the configured devicename associated with the device’s device table entry. Note that the device name is case sensitive. Ifyou already know the device name, skip to step 4. Otherwise, begin the verification process withstep 1.1. Enter the Manage Mode by typing the following command at the system prompt:>manage2. Enter the following command at the Manage Mode prompt to display the current on-nodedevice table:MANAGE>deviceMake note of the device name for verification of the Dial Out feature.3. Exit the Manage Mode by entering the following command:MANAGE>exit4. The following administrative command is used to verify that the Dial Out feature is operationalto a specific remote device:call device name>For example, to verify that the Dial Out feature is operational for remote device with fred as theconfigured device name, you would entercall device fred at the system prompt.