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Nortel 1000 Con?guration guide manuals

1000 Con?guration guide first page preview

1000 Con?guration guide

Brand: Nortel | Category: Software
1000 Con?guration guide first page preview

1000 Con?guration guide

Brand: Nortel | Category: Computer Hardware
Table of contents
  1. circuit card reference
  2. Table Of Contents
  3. Table Of Contents
  4. Table Of Contents
  5. Table Of Contents
  6. Table Of Contents
  7. Table Of Contents
  8. Table Of Contents
  9. Table Of Contents
  10. Table Of Contents
  11. Table Of Contents
  12. New in this release
  13. New circuit cards for CS 1000 Release 5
  14. Getting help from the Nortel web site
  15. Getting help through a Nortel distributor or reseller
  16. Overview
  17. Line cards
  18. Trunk cards
  19. Installation
  20. Operation
  21. Serial Data Interface (SDI) cards
  22. Circuit card installation
  23. Circuit and installation
  24. Precautions
  25. Installing a circuit card
  26. Acceptance tests
  27. Digitone receiver cards
  28. Multifrequency sender cards
  29. Multifrequency signaling cards
  30. Network cards
  31. Tone and digit switch cards
  32. Option settings
  33. Circuit card grid
  34. NT1R20 Off-Premise Station card
  35. NT5D12 Dual DTI/PRI (DDP) card
  36. NT6D42 Ringing Generator DC
  37. NT6D80 Multi-purpose Serial Data Link card
  38. NT8D14 Universal Trunk card
  39. NT8D15 E and M Trunk card
  40. NT8D17 Conference/TDS card
  41. NT8D22 System Monitor
  42. NT8D22 jumper settings
  43. nt8d72 primary rate interface card
  44. QPC43 Peripheral Signaling card
  45. QPC71 E and M/DX Signaling and Paging Trunk cards
  46. QPC441 3-Port Extender cards
  47. QPC559, QPC560 Loop Signaling Trunk cards
  48. QPC528 CO/FX/WATS Trunk cards
  49. QPC471 Clock Controller card
  50. QPC525, QPC526, QPC527, QPC777 CO Trunk card
  51. QPC551 Radio Paging Trunk card
  52. QPC595 Digitone Receiver cards
  53. QPC720 Primary Rate Interface card
  54. QPC841 4-Port Serial Data Interface card
  55. NT1R20 Off-Premise Station Analog Line card
  56. Physical description
  57. Functional description
  58. Electrical specifications
  60. Connector pin assignments
  61. Configuring the OPS analog line card
  62. Application
  63. NT4N39AA CP Pentium IV Card
  65. Front panel connector pin assignments
  66. NT5D11 and NT5D14 Lineside T1 Interface cards
  70. Installation and configuration
  71. Clocking Requirement
  72. Man-Machine T1 maintenance interface software
  73. basic commands
  74. Applications
  75. NT5D33 and NT5D34 Lineside E1 Interface cards
  81. Connecting MGC DECT Clock Reference Cable
  82. Man-Machine E1 maintenance interface software
  84. NT5D60/80/81 CLASS Modem card (XCMC)
  87. Configuration
  88. NT5D97 Dual-port DTI2 PRI2 card
  91. Architecture
  93. NT5K02 Flexible Analog Line card
  94. NT5K21 XMFC/MFE card
  95. MFE signaling
  96. Sender and receiver mode
  97. Physical specifications
  98. NT6D70 SILC Line card
  100. NT6D71 UILC line card
  102. NT6D80 MSDL card
  105. Engineering guidelines
  107. Maintenance
  108. Replacing MSDL cards
  109. Symptoms and actions
  110. NT7D16 Data Access card
  111. Introduction
  112. Controls and indicators
  113. Dialing operations
  114. Operating modes
  115. Keyboard dialing
  116. Hayes dialing
  117. Specifications
  118. System database requirements
  119. Power supply
  120. Installing the Data Access card
  121. Port configuration
  122. Cabling
  123. Backplane pinout and signaling
  124. Configuring the Data Access card
  125. Connecting Apple Macintosh to the DAC
  126. NT8D02 and NTDK16 Digital Line cards
  129. Digital line interface specifications
  130. technical summary
  131. power requirements
  134. NT8D03 Analog Line card
  135. NT8D09 Analog Message Waiting Line card
  140. Contents
  156. NT8D41AA Serial Data Interface Paddle Board
  159. Configuring the SDI paddle board
  161. NT8D41BA Quad Serial Data Interface Paddle Board
  164. Configuring the QSDI paddle board
  166. NTAG26 XMFR card
  168. NTAK02 SDI/DCH card
  169. NTAK09 1.5 Mb DTI/PRI card
  173. NTAK10 2.0 Mb DTI card
  177. NTAK20 Clock Controller daughterboard
  180. NTAK79 2.0 Mb PRI card
  184. NTAK93 D-channel Handler Interface daughterboard
  187. NTBK22 MISP card
  189. NTBK50 2.0 Mb PRI card
  193. NTBK51 Downloadable D-channel Handler daughterboard
  196. Download operation
  197. Nortel Communication Server
  198. NTCK16 Generic Central Office Trunk cards
  199. Circuit Card Reference
  200. NN43001-311 01.04 Standard
  214. NTDK20 Small System Controller card
  216. Memory
  217. BaseT IP daughterboards
  220. PC card interface
  221. SDI ports
  222. Conferencing
  226. NTDW60 Media Gateway Controller Card
  229. Processor
  230. Serial data interface ports
  231. Faceplate LED display
  232. NTDW61 and NTDW66 Common Processor Pentium Mobile Card
  235. Cabinet/chassis support
  236. Media storage
  237. TLAN
  238. Faceplate
  240. Faceplate buttons
  241. Ethernet LEDs
  242. NTDW62 and NTDW64 Media Gateway Controller Daughterboards
  244. Daughterboard configurations
  246. NTDW65 Voice Gateway Media Card
  247. Ethernet ports
  248. TTY settings
  250. NTRB21 DTI/PRI/DCH TMDI card
  262. Software description
  276. NTVQ01xx Media Card
  277. Hardware architecture
  280. Survivability
  282. NTVQ55AA ITG Pentium card
  286. QPC513 Enhanced Serial Data Interface card
  294. Configuring the ESDI card
  300. QPC841 Quad Serial Data Interface card
  306. Configuring the QSDI card
  314. The TDS/DTR card
  326. Appendix A LAPB Data Link Control protocol
  327. Frame structure
  328. LAPB balanced class of procedure
  329. Description of procedure
1000 Con?guration guide first page preview

1000 Con?guration guide

Brand: Nortel | Category: Server
Table of contents
  1. revision history
  2. Table Of Contents
  3. Table Of Contents
  4. Basic features
  5. Telephone controls
  6. Telephone Display
  7. Touch panel
  8. Calibrate the touch panel
  9. Enter and edit text
  10. Edit text using the soft keys
  11. Enter text using the USB keyboard
  12. Agent and Supervisor features
  13. Login with Agent ID and Multiple Queue Assignments
  14. Agent ID and MQA login options
  15. Default Login
  16. Agent Logout
  17. Agent features
  18. Use Force Call
  19. Use Activity code
  20. Use Emergency
  21. Place or answer non-ACD calls
  22. Contact the supervisor
  23. Supervisor features
  24. Use Agent key
  25. Use Call Agent
  26. Use Night Service
  27. Observe
  28. Display Agent status
  29. terms you should know
  30. Terms you should know
  31. regulatory and safety
  32. Regulatory and safety information
  33. DenAn regulatory notice for Japan
  34. Index
1000 Con?guration guide first page preview

1000 Con?guration guide

Brand: Nortel | Category: Server
Table of contents
  1. revision history
  2. Table Of Contents
  3. Table Of Contents
  4. About this document
  5. Applicable systems
  6. Description and features
  7. Introduction
  8. Features
  9. Software applications
  10. Enhanced system management
  11. Terminal equipment
  12. Interworking/Interoperability
  13. System architecture
  14. Hardware architecture
  15. Call Server
  16. Signaling Server
  17. Media Gateway 1000S
  18. Ethernet switch (customer-supplied)
  19. Software architecture
  20. Configuration options
  21. Single campus deployment
  22. Multiple buildings in a campus
  23. Multiple sites
  24. Routing to and from local branch offices
  25. Distributed Call Servers
  26. Reliability strategies
  27. IP telephony node configuration
  28. Standard 3.00 August
1000 Con?guration guide first page preview

1000 Con?guration guide

Brand: Nortel | Category: Server
Table of contents
  1. revision history
  2. Table Of Contents
  3. About the Phone
  4. Telephone controls
  5. Telephone display
  6. Agent and Supervisor features
  7. Logging in with Agent ID and Multiple Queue Assignments
  8. Using Agent ID and MQA login options
  9. Using Default Login
  10. Logging out an Agent
  11. Agent features
  12. Using Force Call
  13. Using Activity code
  14. Using Emergency
  15. Placing or answering non-ACD calls
  16. Contacting your supervisor
  17. Supervisor features
  18. Using the Agent key
  19. Using Call Agent
  20. Using Night Service
  21. Observing a call
  22. Accessories
  23. Terms you should know
  24. Index
1000 Con?guration guide first page preview

1000 Con?guration guide

Brand: Nortel | Category: Server
Table of contents
  1. revision history
  2. Table Of Contents
  3. Table Of Contents
  4. Table Of Contents
  5. Table Of Contents
  6. Table Of Contents
  7. Table Of Contents
  8. IP Softphone 2050 overview
  9. Components
  10. Call Control window
  11. i2050.exe application
  12. IP Softphone 2050 Call Control window
  14. Accessibility Interface
  15. Call Control window elements and functions
  16. Hot keys
  17. Removing a Hot Key
  18. System tray icon and menu
  19. IP Softphone 2050 Directories
  20. CS 1000 Directory
  21. Callers List
  22. Opening CS 1000 Directory features
  23. Installing and setting up the IP Softphone 2050
  24. Nortel USB Audio Kit
  25. Installing the USB Headset Kit
  26. Managing contacts from the Local Directory
  27. Editing contacts in the Local Directory
  28. Deleting contacts from the Local Directory
  29. Filtering a Local Directory
  30. Dialing from the Redial List in the Local Directory
  31. Managing Groups in the Shortcut Bar
  32. Using the Properties dialog box
  33. Properties — General tab
  34. Linking to the LDAP directory
  35. Linking to Outlook
  36. Linking to Windows Address Book directory
  37. Managing contacts from the CS 1000 Directory
  38. Editing CS 1000 Directory contacts
  39. Deleting CS 1000 Directory contacts
  40. Dialing from the Redial List
  41. Managing IP Softphone 2050 calls
  42. Holding and retrieving telephone calls
  43. IP Softphone 2050 USB Headset Adapter
  44. Answering calls with the USB Headset Adapter
  45. Muting a call
  46. Customizing the Smart Functions menu
  47. IP Softphone 2050 macros
  48. Deleting a macro
  49. IP Softphone 2050 menu commands
  50. Using the Edit menu
  51. Using the View menu
  52. IP Softphone 2050 Settings
  53. Using the Settings window
  54. Profiles
  55. Modifying profile names
  56. Importing profiles
  57. Using IP addresses and DNS names
  58. Resetting the connection
  59. Macros
  60. Sound Devices
  61. Hardware ID
  62. Selecting MAC addresses
  63. Listener IP
  64. Sounds
  65. Lamp Sounds
  66. Key Type
  67. About
  68. USB Headset
  69. Selecting the headset
  70. headset disconnect
  71. Using the backlight
  72. Control groups
  73. Line and Feature
  74. Navigating Menu Commands
  75. Setting CS1000 Directory user preferences
  76. Setting the date and time
  77. Logging all/unanswered incoming calls
  78. Preferred name match
  79. Name display format
  80. Enabling Password Protection
  81. Changing your personal password
  82. Troubleshooting the IP Softphone 2050
  83. Connection is reinitializing
  84. Authorization failed
  85. DHCP server
  86. Audio problems
  87. Windows sound plays from the headset
  88. Reset conditions
  89. USB Headset Adapter features appear dimmed
  90. Cannot hear audio through headset
  91. Index
  92. Table Of Contents
  93. user guide
1000 Con?guration guide first page preview

1000 Con?guration guide

Brand: Nortel | Category: Server
Table of contents
  1. Table Of Contents
  2. Table Of Contents
  3. New in this release
  4. Introduction
  5. MC 3100 and CS 1000 deployment overview
  6. CS 1000 Source Based Routing
  7. Mobile prefix
  8. CS 1000 data access considerations
  9. Dialing plans and telephone numbers
  10. Service DN
  11. Universal Extensions
  12. Device Handoff key configuration in PBX telephones
  13. CallPilot MWI Configuration
  14. MC 3100 and CS 1000 integration
  15. Prerequisites
  16. Checking the CS 1000 release from Element Manager
  17. Integration worksheet
  18. MCG 3100 configuration
  19. CS 1000 configuration
  20. CS 1000 licensing
  21. Verifying PCA requirements
  22. Printing system license limits
  23. NRS configuration
  24. Adding an NRS Routing rule
  25. Adding a User Endpoint
  26. NN49000-315 02.01 2 October
  27. CS 1000 configuration for client support
  28. Configuring features and keys
  29. Configuring the Device Handoff key
  30. Configuring dial plan parameters
  31. Configuring Call Forward No Answer
  32. MCC 3100 configuration
  33. Validate deployment
  34. Validating MCC 3100 for BlackBerry communication
1000 Con?guration guide first page preview

1000 Con?guration guide

Brand: Nortel | Category: Switch
Table of contents
  1. statement of conditions
  2. known issues
  3. related publications
1000 Con?guration guide first page preview

1000 Con?guration guide

Brand: Nortel | Category: Server
Table of contents
  1. Table Of Contents
  2. Table Of Contents
  3. Chapter 1 How to get help
  4. Chapter 2 CallPilot and CS 1000 connectivity overview
  5. Reference Documents
  6. Contact Center Voice Services Support
  7. Section A: CallPilot network setup
  8. CallPilot and CS 1000 integration
  9. CS 1000 Media Gateway
  10. Section B: Understanding call routing
  11. Phantom DNs
  12. CallPilot Service Directory Numbers and the SDN Table
  13. How calls are routed
  14. Multimedia channels in the CallPilot server
  15. How multimedia channels are acquired by callers
  16. Chapter 3 Connecting the CallPilot server to the CS
  17. About the MGate card (NTRB18CA)
  18. Installing the MGate card (NTRB18CA)
  19. Replacing an MGate card (NTRB18CA)
  20. Section B: Connecting the CallPilot server to the switch
  21. Connecting MPB16-4 boards to MGate cards (NTRB18CA)
  22. Connecting the MPB96 boards to MGate cards (NTRB18CA)
  23. Chapter 4 Configuring the CS 1000 system
  24. CS 1000 hardware and software requirements
  25. CS 1000 configuration checklist
  26. Provisioning the ELAN subnet
  27. Defining the Message Register for AML message tracing
  28. Defining CallPilot in the customer data block
  29. Nortel CallPilot
  30. NN44200-312 01.02 Standard
  33. Configuring the ACD agent queue
  34. Configuring ACD agents
  36. Enabling the card slots
  37. Defining the default ACD DN
  38. Configuring CDN queues for messaging services
  39. Configuring phantom DNs
  43. Configuring dummy ACD DNs
  44. Provisioning user phonesets
  47. Configuring the route data block for Network Message Service
  48. Saving CS 1000 changes
  49. Chapter 5 Configuring the CallPilot server software
  50. Logging on to Windows 2003 on the CallPilot server
  51. Running the Setup Wizard
  52. Logging on to the CallPilot server with CallPilot Manager
  57. Running the Configuration Wizard
  60. Changing pcAnywhere caller passwords
  61. Setting Remote Desktop Policy on a Server
  63. Configuring CallPilot to operate in a Windows 2000 or 2003 domain
  73. Chapter 6 Testing the CallPilot installation
  77. Testing the connection to the ELAN subnet
  78. Testing the connection to the NNS Subnet
  79. Testing the CallPilot software and channels
1000 Con?guration guide first page preview

1000 Con?guration guide

Brand: Nortel | Category: Software
Table of contents
  1. Table Of Contents
  2. Table Of Contents
  3. Finding the latest updates on the Nortel Web site
  4. Getting help from the Nortel Web site
  5. Getting help from a specialist by using an Express Routing Code
  6. About this document
  7. Overview
  8. Prerequisites
  9. Establishing the system baseline
  10. CS 1000 configuration
  11. Defining a default Gateway (LD 117)
  12. Checking the Ethernet Interface status of the CS 1000 (LD 137)
  13. Checking the ELAN status on the CS 1000 (LD 48)
  14. Configuring CallPilot resources on the CS 1000
  15. Configuring the ELAN subnet (LD 17)
  16. Configuring the System Parameters (LD 17)
  17. Defining CallPilot in the customer data block (LD 15)
  18. Configuring the route data block
  19. Configuring Automatic Call Distribution (LD 23)
  20. Configuring ACD agent voice ports for CallPilot (LD 11)
  21. Configuring card slots
  22. Defining the default Automatic Call Distribution DN (LD 23)
  23. Configuring attendant consoles (LD 15)
  24. Configuring a phantom superloop (LD 97)
  25. Configuring dummy ACD DNs (LD 23)
  26. Provisioning telephones
  27. Saving CS 1000 changes (LD 43)
  28. Configuring Contact Center resources on the CS 1000
  29. Configuring System Parameters (LD 17)
  30. Configuring Automatic Call Distribution for Contact Center (LD 23)
  31. Configuring IVR Automatic Call Distribution for Contact Center (LD 23)
  32. Configuring ACD agent voice ports for Contact Center (LD 11)
  33. Configuring a CDN queue for Contact Center Manager (LD 23)
  34. Provisioning telephones for Contact Center
  36. CallPilot configuration
  37. Configuring the keycode and serial numbers
  38. Configuring CallPilot server information
  39. Configuring password information
  40. Configuring multimedia allocations
  41. Configuring the CS 1000 switch information
  42. Configuring the links on the MGate card
  43. Configuring CDN information
  44. Configuring the Contact Center Language Source
  45. Configuring the CallPilot LAN interface
  46. Contact Center configuration
  47. Configuring Contact Center Manager Server after installation
  48. Configuring CDNs on the Contact Center Manager Administration Server
  49. Configuring and acquiring an IVR ACD DN
  50. Configuring agent telephones on the Contact Center Server
  51. Configuring voice ports on the Contact Center Server
  52. Telephony Manager configuration
  53. Setting up customer information
  54. Setting up TM 3.0 applications
  55. Setting up system data
1000 Con?guration guide first page preview

1000 Con?guration guide

Brand: Nortel | Category: PBX
Table of contents
  1. revision history
  2. about this guide
  3. Understanding DECT Messaging
  4. Table Of Contents
  5. Architecture
  6. SNPP interface
  7. TAP interface
  8. LAN access protocols
  9. Handsets
  10. Using the DECT Messaging system
  11. Table Of Contents
  12. setting up the dect messaging user interface
  13. receiving messages on a handset
  14. storing messages
  15. how to read a message
  16. sending messages
  17. how to send a message from a pc
  18. message handling
  19. tap protocol
1000 Con?guration guide first page preview

1000 Con?guration guide

Brand: Nortel | Category: PBX
Table of contents
  1. revision history
  2. Table Of Contents
  3. Table Of Contents
  4. About this document
  5. related information
  6. Product description
  7. Hardware overview
  8. MICB operation
  9. Engineering guidelines
  10. System compatibility
  11. LAN configuration
  12. Installation and configuration
  13. Succession 1000M, Succession 1000, and Meridian 1 configuration
  14. Meridian SL-100 configuration
  15. configuration procedure
  16. MICB installation and configuration procedures
  17. MICB Installation Wizard
  18. Browser User Interface
  19. Scheduling BUI
  20. Chairperson operations
  21. Administration BUI
  22. Telephone User Interface
  23. TUI operation during an active conference
  24. TUI services
  25. Maintenance
  26. Diagnostic tools
  27. CLI command summary
  28. MICB fault isolation and correction
  29. Error message handling
  30. Backup and restore procedures
  31. Reports
  32. Short Connection Report
  33. Meetings Log Report
  34. Overbooking Report
  35. Billing Report
  36. Maintenance (Error) Report
  37. Upgrades
  38. Planning for an upgrade
  39. Upgrade procedures
  40. Appendix A: Password security
  41. Access permissions
  42. Unsuccessful login attempt handling
  43. Password parameters summary
  44. Reset passwords
  45. Appendix B: Product integrity
  46. Regulatory standards
  47. List of terms
  48. Standard 1.00 October
1000 Con?guration guide first page preview

1000 Con?guration guide

Brand: Nortel | Category: PBX
Table of contents
  1. revision history
  2. Table Of Contents
  3. Chapter 1: About this Guide
  4. Chapter 2: Pre-installation Activities and Checklists
  5. Installation Checklists
  6. Pre-Installation Checklist
  7. Chapter 3: Installation Task Overview
  8. Appendix A: Installing HMS 400 in place of Meridian Mail HVS
  9. Appendix B: Post-Installation Tracking and Testing
  10. HMS400 Information
  11. Guest Voicemail Test Script
  12. Check In
  13. Leave & Retrieve Voice / Text Message
  14. Guest Mailbox features
  15. Auto Wakeup Test Script
  16. Minibar Entry System
  17. Auto Attendant Test Script
  18. Telephone UI Menu
  19. Sign off
1000 Con?guration guide first page preview

1000 Con?guration guide

Brand: Nortel | Category: PBX
Table of contents
  1. Table Of Contents
  2. Table Of Contents
  3. Table Of Contents
  4. Table Of Contents
  5. Table Of Contents
  6. Table Of Contents
  7. Table Of Contents
  8. Table Of Contents
  9. Table Of Contents
  10. New in this release
  11. Overview
  12. How to use this guide
  13. Skills you need
  14. Related documents
  15. Understanding and planning your scripts
  17. Using scripts in your contact center
  18. How call routing and call treatment work
  19. Types of scripts
  20. Script building blocks
  21. Planning your scripts
  22. Scripting tools and procedures
  23. Scripting rules and conventions
  25. Script formatting conventions
  26. Script naming guidelines
  27. Script rules
  28. General scriptwriting tips
  29. Guidelines for providing feedback
  30. GIVE IVR" on
  31. Scriptwriting tips for specific commands
  32. Script example using formatting conventions and rules
  33. Opening the scripting tool
  34. Working with script variables
  36. Starting the Script Variables tool
  37. Types of variables
  38. Creating script variables
  39. Checking variables for referencing scripts
  40. Changing script variable properties
  41. Copying script variables
  42. Deleting script variables
  43. Printing script variables
  44. Creating and administering scripts
  46. Section A: Creating and editing scripts
  47. Creating new scripts
  48. Editing scripts
  49. Adding script elements to scripts
  50. Saving changes to scripts
  51. Opening Web Scripts Editor in a new window
  52. Using text find and replace
  53. Using character count
  54. Importing scripts into Contact Center Manager
  55. Creating script variables" on
  56. Exporting scripts to a remote location
  57. Section C: Administering scripts
  58. Validating scripts
  59. Activating and deactivating scripts
  60. Deactivating scripts with circular dependencies
  61. Renaming scripts
  62. Deleting scripts
  63. Basic script commands
  65. Section A: Basic general commands
  66. ASSIGN TO
  67. EXECUTE
  68. EXECUTE SCRIPT
  69. IF-THEN-END IF
  70. IF-THEN-ELSE-END IF
  71. QUIT
  72. SECTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205 WAIT
  73. CHANGE PRIORITY IN AGENT
  74. CHANGE PRIORITY IN SKILLSET
  75. DISCONNECT
  76. GIVE BUSY
  77. GIVE MUSIC
  78. GIVE OVERFLOW
  79. GIVE RAN
  80. GIVE RINGBACK
  81. GIVE SILENCE
  82. QUEUE TO AGENT
  83. QUEUE TO SKILLSET
  84. REMOVE FROM AGENT
  85. REMOVE FROM SKILLSET
  86. ROUTE CALL
  87. Advanced script commands
  89. EVENT HANDLER
  90. READVAR and SAVEVAR
  91. WHERE-EQUALS
  92. Networking commands
  94. Section A: Network ACD routing
  95. CHANGE PRIORITY IN NACD
  96. QUEUE TO NACD
  97. REMOVE FROM NACD
  98. Section B: Network Skill-Based Routing
  99. CHANGE PRIORITY IN NETWORK SKILLSET
  100. QUEUE TO NETWORK SKILLSET
  101. REMOVE FROM NETWORK SKILLSET
  102. Voice processing commands
  104. Choosing the most efficient commands
  105. Section A: Basic IVR
  106. GIVE IVR
  107. Section B: Voice session commands
  108. COLLECT DIGITS
  109. OPEN VOICE SESSION and END VOICE SESSION
  110. PLAY PROMPT
  111. Section C: Broadcast announcements
  112. GIVE CONTROLLED BROADCAST ANNOUNCEMENT
  113. Host Data Exchange commands
  115. SEND INFO
  116. SEND REQUEST
  117. GET RESPONSE
  118. Database Integration Wizard
  119. Intrinsics
  121. Examples of intrinsics use
  122. Section A: Skillset intrinsics
  123. Overview of skillset intrinsics
  124. ANSWERED COUNT
  125. AVERAGE SPEED ANSWER
  126. EXPECTED WAIT TIME
  127. IDLE AGENT
  128. IDLE AGENT COUNT
  129. LOGGED AGENT COUNT
  130. LOGGED OUT AGENT
  131. LONGEST IDLE AGENT
  132. MOST LOGGED AGENTS
  133. OLDEST
  134. OUT OF SERVICE
  135. POSITION IN QUEUE
  136. PRIORITY IN QUEUE
  137. PRIORITY IN NETWORK QUEUE
  138. QUEUED COUNT
  139. Section B: Time intrinsics
  140. DATE
  141. DAY OF MONTH
  142. MONTH OF YEAR
  143. Section C: Traffic intrinsics
  144. CALL RATE
  145. CONTACT RATE
  146. TOTAL ACTIVE CALLS
  147. TOTAL ACTIVE CONTACTS
  148. Section D: Call intrinsics
  149. age of call
  150. CALL FORWARD
  151. CALL FORWARD BUSY
  152. CALL FORWARD DO NOT DISTURB
  153. CALL FORWARD NO ANSWER
  154. CLID
  155. CONFERENCED
  156. DIALED DN
  157. Transferring calls with the dialed DN
  158. DIRECT CALL
  159. DNIS
  160. INTERNATIONAL CALL
  161. NETWORK CALL
  162. NPANXX
  163. on hold
  164. QUEUED
  165. ROUTE NUMBER
  166. TRANSFERRED
  167. Section E: Open Queue Intrinsics
  169. AGE OF CONTACT
  170. CONTACT DATA
  171. CONTACT TYPE
  172. ROUTE POINT
  173. Script expressions
  175. Logical expressions
  176. Mathematical expressions
  177. Relational expressions
  178. Order of operations
  179. Applications
  181. Applications and application thresholds
  182. Using sample scripts
  185. Creating the initial scripts
  186. Editing the master script
  187. Section B: Common scripts
  189. c_Basic
  190. c_Basic_Backup_Skillset
  191. c_Emergency_Boolean
  192. c_Emergency_Skillset_Check
  193. c_Excess_Call_Volume_Give_Busy
  194. c_Expected_Wait_Message
  195. c_Forced_Announcement
  196. c_Holiday_Broadcast_Announcement
  197. c_Priority_in_Queue_DNIS
  199. c_NSBR_Basic
  200. c_NSBR_Primary
  201. c_NSBR_Distribution
  202. c_Network
  203. Section D: Nodal Routing examples
  205. c_Master_Handles_Call_Transfers
  206. c_Master_with_Exception_Checks
  207. c_Master_with_Menus
  208. c_Primary_One
  209. c_Primary_Two
  210. c_Primary_Three
  211. c_Primary_Four
  212. c_Primary_Five
  213. c_Common_Secondary
  214. A Troubleshooting
  216. Script execution problems
  217. Voice processing problems
  218. Networking problems
  219. Phantom calls
  220. Validation errors
  221. Validation option rules
  222. B Scripting keywords
  223. Reserved keywords
  224. Using Provider
  225. service provider
  226. D Scripting for Multimedia and Outbound
  228. Using Multimedia Contact Intrinsics
  229. AGENT%AGENT
  230. DATE%DATE
  231. INTEGER%WAITTIME
  232. PRIORITY%PRIORITY
  233. SKILLSET%SKILLSET
  234. TIME%TIME
  235. CONTACTSUBTYPE
  236. CUSTOMERID
  237. CUSTOMFIELD1
  238. FROMADDRESS
  239. NEXTYEAR
  240. QUEUETYPE
  241. TOADDRESS
  242. Recommended scripts for Contact Center Multimedia
  243. troubleshooting
  244. Filtering Real Time Display statistics for rescheduled contacts
  245. Modifying the multimedia scripts
  246. E SIP Contact Center
  249. Example usage scripts
  250. SIP intrinsics
  251. Configuration guidelines and general scripting considerations
  252. Test script
  253. F Scripting Reference
  254. Commands and intrinsics
  255. Glossary
  256. Index
  257. chapter,
1000 Con?guration guide first page preview

1000 Con?guration guide

Brand: Nortel | Category: Server
Table of contents
  1. revision history
  2. Table Of Contents
  3. Table Of Contents
  4. Table Of Contents
  5. New in this release
  6. NTPs
  7. Description
  8. Main office hardware description
  9. Main office requirements
  10. Optional features to enhance SRG functionality
  11. Normal Mode and Local Mode overview
  12. ip phone calls
  13. Bandwidth Management Overview
  14. SRG IP Phone to local PSTN calls
  15. Capacity
  16. Branch office dialing plan
  17. Branch office and SRG 50 terminology
  18. Limitations
  19. Setting up the main office
  20. Main office information required by the SRG
  21. Zone parameters
  22. Branch office IP Phone configuration at the main office
  23. Configuring branch office IP Phones at the main office using LD 11
  24. SIP IP Trunks configuration at the main office
  25. Dialing Plan configuration
  26. Off-net dialing plan
  27. Zone-based digit manipulation
  28. clid verification
  29. Configuring the dialing plan for PSTN access to SRG users in Normal Mode
  30. Configuring the main office
  31. Main Office Configuration Guide for SRG
  32. Configuring the NRS database
  33. Configuring the branch office
  34. Testing PSTN access using an SRG IP Phone
  35. Dialing plan examples
  36. Bandwidth Management
  37. Configuring Bandwidth Management parameters
  38. Printing intrazone and interzone statistics for a zone
  39. Adaptive Network Bandwidth Management
  40. maintenance commands
  41. Displaying CAC parameters for one or more zones
  42. Tandem Bandwidth Management overview
  43. Dialing Plan Overview
  44. Network using Uniform Dialing Plan
  45. Provisioning Tandem Bandwidth Management
  46. Network using Coordinated Dialing Plan
  47. Alternative Call Routing for Network Bandwidth Management
  48. Operating parameters
  49. Feature interactions
  50. Feature packaging
  51. sample printout
  52. Feature implementation using Element Manager
  53. Diagnostics
  54. Printing zone ALTPrefix
  55. Show Status
  56. Maintenance
  57. Enabling behavior at a zone
  58. Feature operation
  59. Emergency Services configuration
  60. Emergency Services Access
  61. NN43001-307 02.02 Standard
  62. Emergency Services for Virtual Office
  63. On-Site Notification
  64. Testing the ESDN number
  65. Contents
  66. Firmware upgrade
  67. Upgrading firmware
  68. appendix a media redirection scenarios
  69. list of terms
  70. main office
  71. Table Of Contents
1000 Con?guration guide first page preview

1000 Con?guration guide

Brand: Nortel | Category: Software
Table of contents
  1. telephony manager
  2. revision history
  3. Table Of Contents
  4. Table Of Contents
  5. Table Of Contents
  6. Table Of Contents
  7. Table Of Contents
  8. getting help from the nortel web site
  9. getting help from a specialist by using an express routing code
  10. about this document
  11. intended audience
  12. related information
  13. preparing for installation
  14. tm 3.0 installation tasks
  15. supported systems
  16. supported upgrade paths
  17. tm 3.0 hardware requirements
  18. tm 3.0 software requirements
  19. users and groups
  20. installing tm 3.0 software
  21. maintenance mode
  22. installing the client software
  23. keycode upgrade
  24. migrating from otm 2.2 to tm
  25. operating system migration
  26. configuring secure sockets layer (ssl)
  27. configuring ssl on the tm 3.0 server platform
  28. importing tm 3.0 root certificate
  29. serial number and keycode
  30. ru license
  31. client license
  32. testing the connection
  33. user login and security
  34. access permissions
  35. user authentication
  36. user groups
  37. installing and configuring desktop services
  38. using installation tools
  39. configuring high-speed smart modems
  40. troubleshooting modem connections
  41. security management
  42. assigning access properties
  43. security for upgrades and re-installations
  44. authentication methods
  45. password policy
  46. user management
  47. login process
  48. creating a user group
  49. user management recommendations
  50. configuring tm 3.0 navigator users
  51. adding a user
  52. authenticating users
  53. initial login
  54. setting up the ftp server, cnd server and
  55. cnd server
  56. terminal server
  57. virtual ports
  58. serial connections
  59. network connections
  60. configure windows® xp sp2 to work with tm
  61. accessing the tm 3.0 web server from a web browser
  62. integration requirements
  63. tm oit files
  64. checklist for installing the optivity integration toolkit
  65. about oitinstall
  66. using onms infocenter
  67. viewing tm 3.0 server object properties
  68. modifying tm 3.0 server object properties
  69. web server
  70. configuring tm
  71. troubleshooting
  72. hardware and software requirements
  73. installing tm 3.0 on windows 2000 server
  74. installing network adapter software
  75. installing a modem
  76. testing network cards
  77. windows server 2003 configuration and restrictions
  78. capacity factors
  79. hardware and software comparisons
  80. software limits
  81. pc hardware
  82. hard disk
  83. processor speed
  84. tm 3.0 system performance
  85. hostname resolution
  86. tm 3.0 port usage
  87. tm 3.0 language support
  88. installation requirements
1000 Con?guration guide first page preview

1000 Con?guration guide

Brand: Nortel | Category: Gateway
Table of contents
  1. command reference
  2. Table Of Contents
  3. Preface
  4. Who Should Use This Book
  5. Related Documentation
  6. Product Names
  7. Typographic Conventions
  8. Getting help from Nortel Web site
  9. Command Reference
  10. Menu Basics
  11. Global Commands
  12. CommandLine History and Editing
  13. Command Line Interface Shortcuts
  14. Variables
  15. The Main Menu
  16. info Information Menu
  17. stats Statistics Menu
  18. cfg Configuration Menu
  19. cfg/ vpn #/syslog Syslog VPN configuration
  20. boot Boot Menu
  21. maint Maintenance Menu
  22. maint/logLogging system configuration
  23. CLI Dumps
  24. Index
1000 Con?guration guide first page preview

1000 Con?guration guide

Brand: Nortel | Category: Gateway
Table of contents
  1. Table Of Contents
  2. related documentation
  3. C H A P T E R 1 Application Gateway Overview
  4. Connectors
  5. Rear Connectors and Ports
  6. serial ports
  7. environmental conditions
  8. Chapter 2 Planning and Engineering
  9. Power
  10. readiness checklist
  11. C H A P T E R 3 Hardware Installation and Initial Configuration
  12. Materials Required
  13. Upgrading the Application Gateway Memory
  14. preparing for rack mounting
  15. Preparing for Rack Mounting
  16. rack mounting
  17. Rack Mounting
  18. Connecting and Powering up the Application Gateway
  19. Alternate Procedure if Using a Crossover Cable
  20. installing licenses
  21. Third-Party Software
  22. Appendix A Upgrading Memory
1000 Con?guration guide first page preview

1000 Con?guration guide

Brand: Nortel | Category: Gateway
Table of contents
  1. Table Of Contents
  2. Table Of Contents
  3. Table Of Contents
  4. Table Of Contents
  5. Table Of Contents
  6. Table Of Contents
  7. related documentation
  8. C H A P T E R 1 Application Gateway Overview
  9. Introduction to Transformed Applications
  10. Security
  11. Implementation Workflow
  12. Chapter 2 Basic Administration
  13. Downloading Product Documentation
  14. Changing the Root Administrator Password
  15. Managing Licenses
  16. Guidelines
  17. Viewing License Information
  18. Changing the License Status of an IP Phone
  19. Overview of the Certificate Signing Request
  20. Installing the Cygwin UNIX Environment for Windows
  21. Generating a CSR
  22. Unencrypting the Private Key
  23. Combining the Private Key with the Signed Certificate
  24. Uploading a Certificate to the Application Gateway
  25. Getting Design Studio to Recognize a Certificate
  26. Upgrading the Application Gateway Software
  27. Reinstalling the Application Gateway Software
  28. Saving and Restoring the Configuration
  29. Restarting the Application Gateway
  30. C H A P T E R 3 Network Connection Configuration
  31. Configuring Network Interface Settings
  32. Configuring Ports
  33. Adding Host Aliases
  34. Configuring Dynamic Routing
  35. Adding, Testing, and Removing a Static Route
  36. Static Route Example
  37. Creating an Application Gateway Cluster
  38. Cluster Prerequisites
  39. Creating a Cluster
  40. Maintaining a Cluster
  41. C H A P T E R 4 Voice Office Configuration Requirements
  42. Customizing the Voice Office Menu
  43. Setting the Language of the Voice Office User Interface
  44. Enabling Communication between the Phones and Application Gateway
  45. Configuring the Graphical XAS (GXAS) Port on the Application Gateway
  46. Deployment Notes
  47. Configuring a Call Server or CSV Connection
  48. CSV File Format Specifications
  49. C H A P T E R 5 LDAP/CSV Directory Configuration
  50. Express Directory Overview
  51. Express Directory Features
  52. Configuring the Application Gateway to Use LDAP Directories
  53. Specifying LDAP Attributes for Voice Office Operations
  54. Looking Up Attributes in Your LDAP Directory
  55. Configuring the Application Gateway to Use Directory Files in CSV Format
  57. Adding Dialing Rules
  58. Synchronizing the Application Gateway with Your Directories
  59. C H A P T E R 6 Broadcast Server Installation
  60. Overview of Broadcast Server
  61. Subscriber and Distribution List Source
  62. Broadcast Server Operation with Clusters
  63. Hardware and Software Overview
  64. Installing Broadcast Server Software
  65. Broadcast Server Software Installation
  66. Synchronizing the Broadcast Server and Application Gateway Clocks
  67. Confirming Installation and Configuration
  68. Chapter 7 Zone Paging Configuration
  69. Overview of Zone Paging
  70. Network Deployment
  71. Paging Setup and Operation with Clusters
  72. Managing Paging Zones
  73. Adding and Changing Custom Zones
  74. C H A P T E R 8 Visual Voicemail Configuration
  75. Overview of Visual Voicemail
  76. Configuring Nortel Messaging
  77. Configuring Visual Voicemail
  78. Chapter 9 Smart Agent Configuration
  79. Smart Agent Features
  80. Smart Agent Operation
  81. Smart Agent Number Recognition
  82. Smart Agent Number Manipulation
  83. Overlay Area Codes
  84. Unsupported Number Patterns and Dialing Provisions
  85. Other Limitations
  86. Smart Agent Deployment
  87. Changing Outlook 2002 Security Settings for Smart Agent
  88. Helping Users with Deployment and Use
  89. User Connection Requirements and Notes
  90. Configuring Smart Agent
  91. Configuring the LDAP Connection
  92. Adding Local Smart Agent Users to the Application Gateway
  93. Testing the Smart Agent Deployment
  94. Adding Click-to-Call Links to Web Applications
  95. Adding Click-to-Call Links to Windows Applications
  96. C H A P T E R 10 Transformed Applications
  97. Back-End Application Transformation
  98. Support for Multiple Formats
  99. Data and Session Management
  101. Security Levels
  102. Security Issue for WAP Phones
  103. Transformation Controls
  104. URL Request Handling of Transformed Applications
  105. Managing Design Studio User Accounts
  106. Configuring the External Public Protocol, Address, and Port
  107. Configuring URL Filtering
  108. Selecting an Input Character Encoding
  109. Specifying Outbound Proxy Settings
  110. C H A P T E R 11 Logging and Monitoring Application Gateway Operations
  111. Interpreting the System Log
  112. Broadcast Server
  113. CSV synchronization for IP/DN mapping
  114. Licensing
  115. Transformed applications
  116. Enabling and Viewing SNMP Logs
  117. Monitoring Application Gateway Operations
  118. Chapter 12 Troubleshooting
  119. Connectivity Issues
  120. Express Directory
  121. Visual Voicemail
  123. Smart Agent
  124. Zone Paging
  125. Index
1000 Con?guration guide first page preview

1000 Con?guration guide

Brand: Nortel | Category: Gateway
1000 Con?guration guide first page preview

1000 Con?guration guide

Brand: Nortel | Category: Gateway
Table of contents
  1. voice office application suite
  2. Table Of Contents
  3. Table Of Contents
  4. related documentation
  5. C H A P T E R 1 Voice Office Configuration Requirements
  6. Voice Office Application Prerequisites
  7. Customizing the Voice Office Menu
  8. Specifying the Language of the Voice Office User Interface
  9. Enabling Automatic Dialing
  10. Deployment Notes
  11. CSV File Format Specifications
  12. Troubleshooting
  13. C H A P T E R 2 LDAP/CSV Directory Configuration
  14. Express Directory Overview
  15. Express Directory Features
  16. Configuring Express Directory
  17. Specifying LDAP Attributes for Voice Office Operations
  18. Looking Up Attributes in Your LDAP Directory
  19. Configuring the Application Gateway to Use Directory Files in CSV Format
  21. Adding Dialing Rules
  22. Synchronizing the Application Gateway with your Directories
  23. C H A P T E R 3 Broadcast Server Installation
  24. Overview of Broadcast Server
  25. Network Deployment
  26. Subscriber and Distribution List Source
  27. Broadcast Server Operation with Clusters
  28. Software Server Requirements
  29. Microsoft IIS Configuration
  30. Broadcast Server Software Installation
  31. Connecting the Application Gateway and Broadcast Server
  32. Confirming Installation and Configuration
  33. Installation and Startup
  34. Telephones
  35. Workstation User Interface
  36. Chapter 4 Zone Paging Configuration
  37. Overview of Zone Paging
  39. Zone List Source
  40. Managing Paging Zones
  41. Adding and Changing Custom Zones
  43. C H A P T E R 5 Visual Voicemail Configuration
  44. Overview of Visual Voicemail
  45. Configuring Nortel Messaging
  46. Configuring Visual Voicemail
  47. Index
1000 Con?guration guide first page preview

1000 Con?guration guide

Brand: Nortel | Category: Gateway
Table of contents
  1. quick start guide
  2. Table Of Contents
  3. Obtain a Keycode License
  4. Install the Application Gateway Hardware
  5. Configure the Application Gateway
  6. Configure Applications
1000 Con?guration guide first page preview

1000 Con?guration guide

Brand: Nortel | Category: Gateway
Table of contents
  1. quick start guide
  2. obtain a keycode license
  3. install the application gateway hardware
  4. configure the application gateway
  5. for more information
1000 Con?guration guide first page preview

1000 Con?guration guide

Brand: Nortel | Category: Gateway
Table of contents
  1. Table Of Contents
  2. Table Of Contents
  3. New Features In Release 6.0
  4. Increased Application Support for Nortel IP Phones
  5. Broadcast Server Improvements
  6. Improved Support for Directories in CSV Format
  7. Click-to-Call" with the New PC-Based Smart Agent
  8. Guest Services
  9. Improved Application Gateway Logging
  10. Application Gateway Capacity
  11. Important Security Information
  12. Network and Configuration Requirements
  13. IP Phone 2007 XAS/GXAS Mode Impact on Licensing
  14. General
  15. Visual Voicemail
  16. Broadcast Server
  17. Known Issues
  19. Express Directory
  20. Smart Agent
  22. Zone Paging
  23. Application Gateway
  24. Issues Fixed in this Release
  25. Design Studio Usage Notes
  26. User Interface and Operation Issues
  27. Additional Documentation
1000 Con?guration guide first page preview

1000 Con?guration guide

Brand: Nortel | Category: Gateway
Table of contents
  1. Table Of Contents
  2. Table Of Contents
  3. Upgrading the Application Gateway
  4. Upgrading from Release 6.1 to 6.1.x
  5. Upgrading the Smart Agent Client
  6. New Features and Changes in Release 6.1
  7. Daylight Savings Time Changes
  8. Licensing
  9. Voice Office Applications
  10. Smart Agent Integration with Outlook Contacts
  11. Smart Agent Support for E.164-Compliant Phone Numbers
  12. Smart Agent Support from Web and Windows Applications
  13. Product Documentation
  14. Application Gateway Capacity
  15. Important Security Information
  16. Network and Configuration Requirements
  17. Visual Voicemail
  18. Broadcast Server
  19. Known Issues
  21. Express Directory
  22. Smart Agent
  24. Zone Paging
  25. Guest Services
  26. Issues Fixed in this Release
  27. Design Studio Usage Notes
  28. Unsupported Software Features
  29. Transformation Issues
  30. Additional Documentation
1000 Con?guration guide first page preview

1000 Con?guration guide

Brand: Nortel | Category: Gateway
Table of contents
  1. configuration guide
  2. revision history
  3. Table Of Contents
  4. Table Of Contents
  5. Table Of Contents
  6. List of procedures
  7. New in this release
  8. Intended audience
  9. Overview
  10. Main office hardware description
  11. signaling server
  12. Main office requirements
  13. Optional features to enhance SRG functionality
  14. Normal Mode and Local Mode overview
  15. local mode
  16. recovery to normal mode
  17. virtual trunks
  18. Bandwidth Management Overview
  19. srg ip phone to local pstn calls
  20. conference calls
  21. Capacity
  22. Branch office dialing plan
  23. Branch office and SRG200/400 Release 1.5 terminology
  24. Setting up the main office
  25. SRG information required by the main office
  26. Main office information required by the SRG
  27. Zone parameters
  28. Branch office IP Phone configuration at the main office
  29. Dialing Plan configuration
  30. On-net dialing plan
  31. Off-net dialing plan
  32. Routing calls
  33. Zone-based digit manipulation
  34. access to SRG users in Normal Mode
  35. testing pstn access using an srg ip phone
  36. Dialing plan examples
  37. universal dialing plan
  38. Bandwidth Management
  39. Introduction
  40. codec selection
  41. codec selection algorithms
  42. Configuring Bandwidth Management parameters
  43. network planning
  44. enabling codecs
  45. configuring bandwidth management
  46. maintenance commands
  47. Adaptive Network Bandwidth Management
  48. feature packaging
  49. configuring adaptive network bandwidth management
  50. Tandem Bandwidth Management overview
  51. Dialing Plan Overview
  52. Network using Uniform Dialing Plan
  53. summary of provisioning procedures for tandem bandwidth management
  54. provisioning example of tandem bandwidth management
  55. network using mixed coordinated dialing plan and uniform dialing plan
  56. Network using Coordinated Dialing Plan
  57. Management
  58. how alternative call routing for nbwm works
  59. dialing plans
  60. examples of alternative call routing for nbwm in operation
  61. Operating parameters
  62. Feature interactions
  63. Feature packaging
  64. Feature implementation using Element Manager
  65. Diagnostics
  66. Maintenance
  67. element manager maintenance
  68. NN43001-308 Standard 01.02 May
  69. Emergency Services configuration
  70. Emergency Services Access (ESA)
  71. Configuring the NRS for ESA SPN
  72. Configuring ESA using Element Manager
  73. Enhanced UNIStim Firmware Download
  74. Firmware upgrade
  75. Appendix A: Media Redirection Scenarios
  76. List of terms
  77. Index
  78. Table Of Contents
1000 Con?guration guide first page preview

1000 Con?guration guide

Brand: Nortel | Category: Network Router
Table of contents
  1. Table Of Contents
  2. related documentation
  3. Chapter 1 Overview
  4. Transformed Applications
  5. Deployment Planning
  6. Network Impacts
  7. Application Gateway Security Overview
  8. Chapter 2 Security Planning
  9. General Security Issues
  10. Application Gateway Security Solutions
  11. Secure Socket Layer
  12. Cookies and Secure Cookies
  13. Overview
  14. Chapter 3 Deployment Planning
  15. Location of Call Servers, IP Phones, and LDAP Servers
  16. Relative Performance of Network Segments
  17. Sample Configurations
1000 Con?guration guide first page preview

1000 Con?guration guide

Brand: Nortel | Category: Server
Table of contents
  1. revision history
  2. Table Of Contents
  3. Table Of Contents
  4. Table Of Contents
  5. Table Of Contents
  6. Table Of Contents
  7. Table Of Contents
  8. Table Of Contents
  9. Table Of Contents
  10. Table Of Contents
  11. Table Of Contents
  12. Table Of Contents
  13. Table Of Contents
  14. Table Of Contents
  15. Table Of Contents
  16. Table Of Contents
  17. Table Of Contents
  18. Table Of Contents
  19. Table Of Contents
  20. Table Of Contents
  21. new in this release
  22. getting help from the nortel web site
  23. getting help through a nortel distributor or reseller
  24. feature description
  25. operating parameters
  26. feature interactions
  27. enhanced flexible feature codes - customer call forward
  28. enhanced flexible feature - outgoing call barring
  29. network individual do not disturb
  30. special prefix spre access codes
  31. feature operation
  32. feature packaging
  33. night service
  34. remote call forward
  35. meridian 1 proprietary telephone
  36. analog (500/2500 type) telephone
  37. call forward, remote (attendant and network wide)
  38. outpulsing of asterisk and octothorpe (opao)
  39. preventing reciprocal call forward
  40. set-based configuration
  41. attendant-based configuration
  42. network wide set-based remote call forward
  43. attendant blocking of dn
  44. call forward-older features
  45. digital private network signaling system one (dpnss)
  46. intercept computer call forward
  47. single digit access
  48. conference (a03/a06, c6a)
  49. transfer (trn)
  50. call park
  51. intercept computer dial from directory - pre-dial operation
  52. attendant calls waiting indication
  53. call party name display assignment
  54. display devices and capabilities
  55. acd routing by dnis
  56. automatic call distribution (acd) dialed number identification services
  57. centralized attendant service (cas)
  58. call pickup
  59. call transfer
  60. internal or station-to-station call waiting
  61. network call forward no answer
  62. call waiting/internal call waiting
  63. internal call waiting
  64. attendant incoming call indicators
  65. attendant queuing
  66. outgoing calls
  67. incoming calls
  68. automatic call distribution max
  69. calling line identification restriction
  70. e.164 esn numbering plan enhancement
  71. incoming trunk programmable calling line identification
  72. meridian max
  73. call park network wide
  74. group hunting queuing limitation
  75. source included when attendant dials
  76. attendant calls
  77. conference calls
  78. forced camp-on with an analog (500/2500 type) telephone
  79. forced camp-on with a meridian 1 proprietary telephone
  80. camp-on indication
  81. dial impulse set
  82. standalone case
  83. recall timing on camp-on calls
  84. task summary list
  85. attendant barge-in
  86. digitone receiver pads
  87. ani definition
  88. shared functionality
  89. cis ani digits manipulation examples
  90. cis ani digits manipulation operating parameters
  91. cis ani digits manipulation feature interactions
  92. cis gateways enhancements feature interactions
  93. cis ani digits manipulation feature
  94. cis gateways enhancements feature implementation
  95. automatic ani request
  96. solicited ani request
  97. ani gateways
  98. ani digits display
  99. ani digits in cdr
  100. cis 2 mbit digital trunk interface (cis dti)
  101. configure cnd class of service on class sets
  102. date and time stamp information
  103. calling name information
  104. network engineering for class sets
  105. incremental software management
  106. integrated services digital network
  107. vip automatic wakeup
  108. class: visual message waiting indicator
  109. permanent hold
  110. feature maintenance and diagnostics
  111. information notification service for japan
  112. automatic call distribution interflow
  113. automatic call distribution overflow
  114. network automatic call distribution
  115. tones and cadences
  116. charge account and calling party name
  117. meridian mail conference control
  118. multi-party operations - call join
  119. periodic pulse metering (ppm)
  120. trunk access from any station
  121. console operations
  122. attendant secrecy
  123. night key for direct inward dialing digit manipulation
  124. context-sensitive soft keys
  125. feature restrictions
  126. using call features
  127. callpilot voice-mailbox-related soft keys
  128. authorization code
  129. room status
  130. authorization codes
  131. converged office
  132. call server memory requirements
  133. special characters
  134. nortel communication server
1000 Con?guration guide first page preview

1000 Con?guration guide

Brand: Nortel | Category: Server
Table of contents
  1. Table Of Contents
  2. Table Of Contents
  3. New in this Release
  4. Contents
  5. Getting help from a specialist by using an Express Routing Code
  6. Communications Server 1000 with Microsoft Exchange Server 2007 Unified Messaging
  7. Operational Considerations
  8. SIP provisioning guidelines
  9. Configuration of Communications Server 1000 with Microsoft Exchange Server 2007 Unified Messaging
  10. Configure a new user mailbox for Microsoft Exchange Unified Messaging
  11. Enable a new user mailbox for use with Microsoft Exchange Unified Messaging
  12. Configure a new Dial Plan for Microsoft Exchange Unified Messaging
  13. Configure the Operator Assistance feature
  14. Install Geomant Message Waiting Indicator (MWI) application
  15. Installation of Multiple MWI applications
  16. Configure Geomant Message Waiting Indicator (MWI) application
  17. Configure Microsoft Exchange Unified Messaging in CS 1000 Element Manager
  18. Select MWI Dial Plan type
  19. Allowing calling party numbers to update while leaving message
  20. Disable a user mailbox
  21. Remove a user mailbox
  22. Remove a dial plan
  23. Disable Operator Assistance feature
  24. Remove Operator Assistance feature
  25. Disable MWI service for a user phone set
1000 Con?guration guide first page preview

1000 Con?guration guide

Brand: Nortel | Category: Server
Table of contents
  1. Table Of Contents
  2. Table Of Contents
  3. Table Of Contents
  4. Table Of Contents
  5. Table Of Contents
  6. Table Of Contents
  7. New in this release
  8. Revision History
  9. Getting help from the Nortel web site
  10. Getting help through a Nortel distributor or reseller
  11. Introduction
  12. Converged Office component overview
  13. Enterprise Voice
  14. OCS 2007 Voice components
  15. Media Gateways
  16. Mediation Server
  17. Remote Call Control with SIP CTI (TR/87)
  18. Telephony Gateway and Services
  19. Personal Call Assistant
  20. Access Edge Server
  21. Multimedia Convergence Manager
  22. SIP CTI (TR/87) Protocol
  23. Hardware Load Balancer
  24. Office Communicator 2007
  25. Planning and engineering
  26. Network configuration
  27. Multiple customer network
  28. Multiple location network
  29. Nortel Communication Server
  30. Nortel Converged Office Fundamentals — Microsoft Office Communications Server
  31. Redundancy with Load Balancers
  32. Nortel Application Switch
  33. OC 2007 client requirements
  34. Mediation server requirements
  35. Call Server requirements
  36. General requirements
  37. Server topology
  38. Hardware Requirements
  39. Virtual Server 2005
  40. Storage
  41. Basic Client Configuration
  42. Security
  43. Dial Plan considerations
  44. Number formats supported by Office Communicator
  45. E.164 international format numbers for SIP Gateway and SIP CTI
  46. Remote Call Control with SIP CTI
  47. feature interactions
  48. LCS 2005 and OCS 2007 coexistence
  49. Load balancer considerations
  50. Determine your deployment options
  51. Description of Migration Phases
  52. Unified Messaging
  53. OCS 2007 users using UM 2007—integrated
  54. OCS 2007 users using UM 2007—non-integrated
  55. Signaling with integrated Voice Mail
  56. Signaling with non-integrated Voice Mail
  59. Installation
  60. OCS 2007 installation preparation and deployment
  61. CS 1000 and Signaling Server installation
  62. OCS Proxy server installation
  63. Load Balancer installation
  64. MCM installation
  66. Configuration
  67. Active Directory configuration
  68. Office Communications Server configuration
  69. Load Balancer configuration
  70. OCS configuration procedures
  71. Mediation Server configuration
  72. MCM 3.0 configuration
  73. MCM architecture
  74. MCM Direct configuration
  75. Procedure Enabling replication to the Global Catalog
  78. Telephony Gateway and Services configuration
  79. Call Server configuration
  80. Loss Plan configuration
  81. Dialing Plan configuration to route to MCM
  82. Configuring the Personal Call Assistant
  83. Caller ID table configuration
  84. Home LOC and Home NPA configuration
  85. SIP Trunk configuration
  86. Domain naming
  87. configuring the sip trunk domain name
  88. URI Mapping
  89. SIP Gateway CLID Parameters configuration
  90. SPS configuration
  91. NRS configuration
  92. CDR configuration
  93. Phone number normalization
  94. RCC and PBX integration on OC client
  95. CS 1000 configuration
  97. Signaling Server configuration
  98. SIP CTI Services configuration settings
  99. SIP CTI CLID configuration parameters
  100. Configuring the SIP URI Map
  101. Configuring CDR
  102. Normalizing phone numbers
  103. adding a new normalization rule
  104. SIP Routing and Redundancy configuration
  105. Option 2 adding CS 1000 DN as Exchange UM
  106. adding exchange um
  107. Maintenance
  108. Remote Call Control
  109. Operational Measurements for SIP CTI
  110. Troubleshooting
  111. Checking Remote Call Control (SIP CTI) configuration
  112. SIP CTI services does not come up
  113. Solution 1: Check configuration parameters in AD
  114. reconfigure sip cti service
  115. MCM not synchronizing new users in AD Cache mode
  116. Solution 2: Access permissions for the AD object properties
  117. Solution 3: Enable propagation of the AD to the Global Catalog
  118. OC client not registered
  119. Two pop-ups are displayed
  120. Office Communicator disconnecting from the network
  121. AML traces on the Call Server (SIP CTI only)
  122. SIP Gateway traces on the Signaling Server
  123. MCM logs
  124. Activating MCM logging
  125. OCS logs
  126. activating ocs logs
  127. Case checklists
  128. Appendix A Call Flow and protocol details
  129. Message sequence
  130. Call flow
  131. Supported features
  132. Appendix B Configuration Examples
  133. Setting up the lab
  134. Collecting required data
  135. Configuring the Call Server
  136. Signaling Server checklist
  137. Active Directory user configuration
  138. Checking the MCM installation and configuration
  139. Enterprise Edition
  140. OCS Management Console
  141. Security/Certificates
  142. Host Authorization
  143. Routing
  144. Configuring DNS
  146. Installing and configuring MCM
  147. checking that mcm is correctly installed and configured
  149. Configuring NRS
  151. Appendix C Abbreviations
1000 Con?guration guide first page preview

1000 Con?guration guide

Brand: Nortel | Category: Server
Table of contents
  1. revision history
  2. Table Of Contents
  3. Table Of Contents
  4. Contents
  5. About this document
  6. Applicable systems
  7. Intended audience
  8. Preparing for installation
  9. Unpacking and inspecting
  10. Installing ISDN BRI hardware
  11. Procedure 1 Selecting the card slots
  12. Procedure 2 Remove the module cover for card installation
  13. Procedure 3 Installing the MISP
  14. Procedure 5 Installing the BRSC, SILC, and UILC
  15. Procedure 6 Remove the BRSC, SILC, and UILC
  16. Procedure 8 Connect the modules to the MDF
  17. Procedure 9 Cross-connecting SILC and/or UILC ports to the building wiring
  18. Procedure 10 Connecting the ISDN BRI terminals to the DSL
  19. Installing ISDN BRI hardware for trunk applications
  20. Procedure 11 Providing clock referencing on the SILC
  21. Procedure 12 Connecting clock reference cables
  22. Preparing the system
  23. Setting up ISDN BRI test terminals and trunks
  24. Configuring ISDN BRI hardware
  25. Configuring ISDN BRI trunking with IP expansion cabinets or MG 1000S systems
  26. Installation procedures
  27. Procedure 14 Selecting the card slots
  28. Procedure 15 Installing the MISP
  29. Procedure 16 Removing the MISP
  30. Procedure 17 Installing the SILCs and UILCs
  31. Procedure 18 Removing the SILC and UILC
  32. Procedure 20 Connecting system cables to the cross-connect terminal
  33. Procedure 21 Cross-connecting the DSLs at the cross-connect terminal
  34. Procedure 22 Connecting the terminating resistor to the SILC DSL
  35. Procedure 23 Connecting the ISDN BRI terminals to the DSL
  36. Procedure 24 Initializing a Nortel Networks M5317TDX terminal
  37. Procedure 25 Connecting the system cables to the cross-connect terminal
  38. Procedure 26 Cross-connecting DSLs at the cross-connect terminal
  39. Testing ISDN BRI functions
  40. Voice calls
  41. Procedure 28 Perform a Call Waiting test
  42. Procedure 29 Performing a Call Forward No Answer test
  43. Procedure 30 Perform a Calling Line Identification Presentation test
  44. Procedure 31 Perform an ISDN BRI Conference test
  45. Procedure 32 Perform a Call Join test on Conference
  46. Procedure 33 Perform a hunting test
  47. Procedure 34 Perform an ISDN BRI NI-1 Call Forward All Calls test
  48. Procedure 35 Perform an ISDN BRI ETSI Call Forwarding Unconditional test
  49. Circuit-switched data calls
  50. Packet data transmission
  51. Procedure 38 Perform a D-channel packet data transmission test using an external packet handler
  52. Procedure 40 Perform a B-channel Switched Virtual Circuit packet data transmission test using an MPH
  53. Testing an ISDN BRI trunk
  54. Generating traffic reports
1000 Con?guration guide first page preview

1000 Con?guration guide

Brand: Nortel | Category: Server
Table of contents
  1. Table Of Contents
  2. Table Of Contents
  3. Table Of Contents
  4. Table Of Contents
  5. Table Of Contents
  6. New in this release
  7. Getting help from the Nortel web site
  8. Getting help through a Nortel distributor or reseller
  9. Introduction
  10. Intended audience
  11. ISDN Primary Rate Interface equipment overview
  12. Primary Rate Interface (PRI) hardware requirements
  13. ISDN Signaling Link (ISL) hardware
  14. D-Channel Handler description
  15. QPC757 DCH
  16. NT6D80 MSDL
  17. NTBK51 Downloadable D-Channel Daughterboard
  18. cable requirements
  19. QPC720 PRI
  20. Disk drive hardware
  21. Procedures
  22. NT5D12 Dual-port DTI/PRI
  24. DCH installation
  25. Set up the NT6D11AB, NT6D11AE, NT6D11AF DCHI
  26. Nortel Communication Server
  27. Install the NT6D11AB, NT6D11AE, NT6D11AF DCHI
  28. Remove the NT6D11AB, NT6D11AE, NT6D11AF DCH
  29. Install the QPC757 DCH
  30. Procedure 4 Remove the QPC757 DCH
  31. NTBK51 DDCH installation and removal
  32. Remove NTBK51 DDCH from NT5D97 dual-port DTI2/PRI2 card
  33. Install NTBK51 DDCH on NT5D12 dual-port DTI/PRI
  34. Remove NTBK51 DDCH from NT5D12 dual-port DTI/PRI
  35. MSDL installation for all systems
  36. Replace the MSDL
  37. NT8D72 and QPC720 PRI card installation
  38. Cable requirements
  39. Switch settings
  40. Install NT8D72 and QPC720 PRI cards on Large Systems
  41. Remove NT8D72 and QPC720 PRI cards from Large Systems
  42. Install an additional network shelf
  43. NT5D97 Dual-port DTI2/PRI2 installation and removal
  44. Port definitions
  45. NT5D97AA/AB DIP switch settings
  46. NT5D97AD DIP switch settings
  47. Install the NT5D97 DDP2
  48. Remove the NT5D97 DDP2
  49. Configure the NT5D97 DDP2
  50. NT5D12 Dual-port DTI/PRI card installation
  51. Scenarios for replacement of a digital trunk card (QPC720/QPC472) by a DDP card
  52. NT5D12 switch settings
  53. Install the NT5D12 DDP
  54. Procedure 16 Install the NT5D12 on Large Systems
  55. Remove the NT5D12 DDP
  56. Configure the NT5D12 DDP
  57. Clock Controller description and installation
  58. Description
  59. Installation procedures
  60. Procedure 18 Install a clock controller for Half Group and Single Group Systems
  61. Procedure 19 Install a Clock Controller on a Single Group and Multi Group System
  62. Procedure 20 Remove old equipment
  63. Procedure 21 Installing new equipment
  64. ISL installation
  65. DCHI switch settings
  66. MSDL switch settings
  67. Dedicated mode using leased line
  68. Dedicated mode using dialup modem
  69. Procedure 22 Install ISL in dedicated mode
  70. Echo canceller installation
  71. PRI to Echo canceller pin assignments
  72. Mb PRI implementation
  73. Hardware description
  74. Install PRI hardware
  75. Procedure 25 Inserting the NTRB21 TMDI card
  76. Procedure 26 Removing the NTRB21 TMDI card
  77. Procedure 28 Removing the daughterboards from the NTAK09
  78. Procedure 29 Installing the NTAK09
  79. Procedure 31 Enabling the NTRB21 TMDI card
  80. Procedure 32 Enabling the NTAK09 DTI/PRI card
  81. Procedure 33 Implementing basic PRI
  82. Mb DTI implementation
  83. Install DTI hardware
  84. Software enable the DTI/PRI cards
  85. Procedure 36 Implementing DTI
  86. Mb ISL implementation
  87. Procedure 37 Installing ISL hardware
  88. Basic ISL implementation
  90. Contents
  91. NTAK10 2.0 Mb DTI card
  92. Procedure 39 Connecting the cables
  93. DTI software implementation
  94. task summary list
  95. Overview
  97. Install the NTAK79 PRI card
  98. Procedure 40 Connecting the cables
  100. Install the NTBK50 PRI card
  101. PRI software implementation
  102. ISL hardware requirements
  103. ISL hardware installation
  104. Procedure 43 Setting up the D-channel
  105. ISL software implementation
  106. Nonstandard cables
  107. NT5K40AA, NT5K41AA, NT5K86AA
  108. QCAD128
  109. QCAD129
  110. NT8D7205
  111. QCAD328
  112. NT8D74 Clock Controller to InterGroup cable
  113. NT8D85 Network to IPE cable
  114. NT9J93AD PRI/DTI Echo Canceller to I/O cable
1000 Con?guration guide first page preview

1000 Con?guration guide

Brand: Nortel | Category: Server
Table of contents
  1. Table Of Contents
  2. Table Of Contents
  3. New in this Release
  4. CLI commands
  5. Revision history
  6. Getting help from the Nortel Web site
  7. Getting help from a specialist by using an Express Routing Code
  8. Introduction
  9. Linux base overview
  10. Linux base and applications installation and upgrade task flow
  11. Task flows for individual servers
  12. Task flows for common combinations of servers
  13. ECM Upgrade Procedures
  14. Install Nortel Linux base
  15. Install the Linux base software on the IBM x306m and HP DL320 G4 servers
  16. Upgrade Nortel Linux base
  17. Nortel Communication Server
  18. NN43001-315 02.09 29 October
  19. Install the CS 1000 applications
  20. Installing the NRS applications
  21. Install the Element Manager applications
  22. CS 1000 on Linux base
  23. Software reliability
  24. Linux Security Hardening
  25. Patching
  26. Software exceptions
  27. Passwords
  28. System upgrades
  29. Disaster recovery
  30. Passthrough end user license agreement
  31. COTS Servers
  32. HP DL320 G4 BIOS settings
  33. IBM x306m server
  34. IBM x306m BIOS settings
  35. Nortel Linux base CLI commands
  36. Network configuration
  37. SFTP network configuration requirements
1000 Con?guration guide first page preview

1000 Con?guration guide

Brand: Nortel | Category: Server
Table of contents
  1. Table Of Contents
  2. New in this release
  3. Getting help from the Nortel web site
  4. Getting help through a Nortel distributor or reseller
  5. Introduction
  6. Applicable systems
  7. Conventions
  8. Contents
  9. Documentation changes for CS 1000 Release 5.5
  10. Technical documents renumbered and/or with title changes in CS 1000 Release 5.5
  11. Library packages
  12. CS 1000 Release 5.5 technical document library listing
  13. User Guide and Quick Reference Card listing
1000 Con?guration guide first page preview

1000 Con?guration guide

Brand: Nortel | Category: Server
Table of contents
  1. revision history
  2. Table Of Contents
  3. Table Of Contents
  4. Finding the latest updates on the Nortel Web site
  5. Getting help from a specialist by using an Express Routing Code
  6. Introduction
  7. Intended audience
  8. Converged Desktop Services
  9. How Converged Desktop Services works
  10. Operating parameters and feature interactions
  11. Call walk-throughs
  12. Feature requirements
  13. Feature implementation
  14. Examples of dialing and numbering plan configuration for mixed networks
  15. Mixed network example: CDP
  16. CDS configuration: overview
  17. Description of the network configured in this document
  18. Configuring CS 1000
  19. Procedure 1 Configuring SIP CDS on the Signaling Server
  20. Configuring the Converged Desktop User
  21. Configuring MCS 5100
  22. Implementation summary
  23. Procedure 3 Configuring the SIP Gateway, trunk, and trunk group
  24. Procedure 4 Configuring number qualifiers
  25. Procedure 5 Configuring a route list
  26. Procedure 6 Configuring routes for each dialing plan entry
  27. Configuring a Converged Desktop user
  28. Procedure 7 Configuring a Service Package
  29. Procedure 8 Configuring a Converged Desktop User in MCS 5100
  30. CS 1000 NRS operation
  31. Operation
  32. Procedure 9 Configure Meet Me Audio Conferencing
  33. Operational logic
  34. Maintenance
  35. MCS 5100 tools
  36. Appendix A Parameter configuration for a SIP URI
  37. Phone-context strings
  38. Appendix B PC Client windows
1000 Con?guration guide first page preview

1000 Con?guration guide

Brand: Nortel | Category: Server
Table of contents
  1. Table Of Contents
  2. Table Of Contents
  3. Table Of Contents
  4. Table Of Contents
  5. Table Of Contents
  6. Table Of Contents
  7. Table Of Contents
  8. Table Of Contents
  9. Table Of Contents
  10. Table Of Contents
  11. Table Of Contents
  12. New in this Release
  13. Getting help from the Nortel web site
  14. Getting help through a Nortel distributor or re-seller
  15. Overview of IP Trunk 3.01
  16. Startup and registration
  17. IP Trunk 3.01 (and later) and CS 1000S/CS 1000M
  18. Loss plans and pad values
  19. Interoperability with the ITG 8-port trunk card
  20. System description
  21. IP Trunk 3.01 (and later) application
  22. System requirements
  23. Hardware components for IP Trunk 3.01 (and later)
  24. Ordering rules and guidelines
  25. Ordering rules for IP Trunk 3.01 (and later) node expansion
  26. IP trunk card description
  27. Card roles
  28. Card combinations
  29. Interactions among card functions
  30. ITG-Pentium 24-port trunk card (NT0961AA)
  31. Nortel Communication Server
  32. Backplane interfaces
  33. Media Card 32-port trunk card (NTVQ01BB)
  34. NTVQ01BB Hardware
  35. Assembly description
  37. Installation guidelines
  38. Replacing a CompactFlash PC Card (C:/ drive)
  39. Software upgrade
  40. Media Card application identification labels
  41. Fax Tone Detection Configuration
  42. Inter-card signaling paths
  43. Dialing plans
  44. North American dialing plan
  45. Flexible Numbering Plan
  46. Speech Activity Detection
  47. Quality of Service
  48. Quality of Service parameters
  49. Network performance utilities
  50. E-Model
  51. Fallback to alternate facilities
  52. Fallback in IP Trunk 3.01 (and later)
  53. Fax support
  54. Remote Access
  55. Per-call statistics support using RADIUS Client
  56. Configuration
  57. SNMP MIB
  58. Codec profiles
  59. G.729AB
  60. Security passwords
  61. ITG engineering guidelines
  62. Introduction
  63. Audience
  64. Scope
  65. IP Trunk 3.01 (and later) traffic engineering
  66. Calculate the number of IP Trunk 3.01 (and later) ports required
  67. Calculate number of IP trunk cards required
  68. Factors that effect the real-time capacity
  69. Endpoint type
  70. Calculate Ethernet and WAN bandwidth usage
  71. Silence Suppression engineering considerations
  72. Trunk Anti-Tromboning (TAT) and Trunk Route Optimization (TRO considerations
  73. WAN route bandwidth engineering
  74. Assess WAN link resources
  75. Estimate network loading caused by IP Trunk 3.01 (and later) traffic
  76. Route Link Traffic Estimation
  77. Enough capacity
  78. Insufficient link capacity
  79. Traffic mix
  80. IP Trunk 3.01 (and later) DiffServ support for IP QoS
  81. Queue management
  82. Internet Protocols and ports used by IP Trunk 3.01 (and later)
  83. QoS fallback thresholds and IP Trunk 3.01 (and later)
  84. Fine-tune network QoS
  85. Reduce link delay
  86. Reduce hop count
  87. Routing issues
  88. Time-of-Day voice routing
  89. Measure intranet QoS
  90. Obtain QoS measurement tools
  91. Measure end-to-end packet loss
  92. Network delay and packet loss evaluation example
  93. Other measurement considerations
  94. Does the intranet meet expected IP Trunk 3.01 (and later) QoS
  95. IP trunk card connections
  96. Subnet configurations
  97. Selecting public or private IP addresses
  98. Single subnet option for voice and management
  99. Multiple IP Trunk 3.01 (and later) nodes on the same ELAN and TLAN segments
  100. TLAN subnet design
  101. Setting up the ELAN subnet
  102. IP Trunk 3.01 (and later) DSP profile settings
  103. Payload size
  104. Silence Suppression parameters (Voice Activity Detection)
  105. Fallback threshold
  106. Set ITG QoS objectives
  107. Intranet QoS monitoring
  108. SNMP network management
  109. User feedback
  110. TM 3.1 management and configuration of IP Trunk 3.01 (and later)
  111. TM 3.1 network setup guidelines
  112. TM 3.1 PC description
  113. TM 3.1 PC hardware and software requirements
  114. Hard drive requirements
  115. Install and configure IP Trunk 3.01 (and later) node
  117. Before you begin
  118. ESN installation summary
  119. Create the IP Trunk 3.01 (and later) Installation Summary Sheet
  120. Channel Identifier planning
  121. Incorrect ISL channel numbering plans
  122. Install and cable IP Trunk 3.01 (and later) cards
  123. Install NTCW84JA Large System I/O Panel 50-Pin filter adapter
  124. Remove existing I/O panel filter adapter
  125. Install NTMF94EA and NTCW84KA cables
  126. Install the NTCW84KA cable (for DCHIP cards)
  127. Install the NTMF94EA cable (for non-DCHIP cards)
  128. Install shielded TLAN network interface cable
  129. Install shielded ELAN network interface cable
  131. Install filter and NTND26 cable (for MSDL and DCHIP cards in different Large System equipment rows)
  132. Small System cable installation
  133. Install the serial cable
  134. Cabling for the Media Card 32-port trunk card
  135. ITG Card ELAN/TLAN Adapter (L-adapter)
  136. RS-232 maintenance port
  137. NTMF29BA DCHIP cable
  138. DCHIP cable routing, Large Systems
  139. DCHIP Cable Routing Meridian 1 Option 11C Cabinet/CS 1000M Cabinet
  140. Other components
  141. Media Card 32-port trunk card modem connection
  142. Configure IP Trunk 3.01 (and later) data
  143. Configure the ISL D-channel on the Meridian 1/CS 1000M for the DCHIP card for IP Trunk 3.01 (and later)
  144. Configure ISDN feature in Customer Data Block
  145. Configure IP Trunk 3.01 (and later) TIE trunk routes
  146. Configure Media Card 32-port and ITG-Pentium 24-port trunk cards and units for IP Trunk Route
  147. Configure dialing plans within the corporate network
  148. ESN5 network signaling
  149. Disable the Media Card 32-port and ITG-Pentium 24-port trunk cards
  150. Configure IP Trunk 3.01 (and later) data in TM 3.1
  151. Add an IP Trunk 3.01 (and later) node and configure general node properties
  152. Single vs. separate TLAN and ELAN subnets
  153. Configure Network Connections
  154. Configure card properties
  155. Configure DSP profiles for the IP Trunk 3.01 (and later) node
  156. Configure SNMP Traps/Routing and IP addresses tab
  157. Configure Accounting server
  158. Control node access with SNMP community name strings
  159. Exit node property configuration session
  160. Create the IP Trunk 3.01 (and later) node dialing plan using TM 3.1
  161. Retrieve the IP Trunk 3.01 (and later) node dialing plan using TM 3.1
  162. Transmit IP trunk card configuration data from TM 3.1 to the IP trunk cards
  163. Backup Leader installation for IP Trunk 3.01 (and later)
  164. Transmit the node properties, card properties and dialing plan to Leader 0
  165. Verify installation and configuration
  166. Transmit card properties and dialing plan to Leader 1 and Follower cards
  167. Configure date and time for the IP Trunk 3.01 (and later) node
  168. Change the default ITG shell password to maintain access security
  169. Change default ESN5 prefix for non-ESN5 IP telephony gateways
  170. Check and download IP trunk card software in TM 3.1
  171. Transmit new software to the IP trunk cards
  172. Upgrade the DCHIP PC Card
  173. Configure TM 3.1 Alarm Management to receive SNMP traps from the IP trunk cards
  174. Make test calls to the remote nodes (ITG Trunk or IP Trunk)
  175. Provisioning IP Trunk 3.01 (and later) in TM 3.1
  176. Add a site and system
  177. Change an existing site
  178. Delete a site
  179. Add a system
  180. Delete a system
  181. Add an IP Trunk 3.01 (and later) node
  182. Delete a node
  183. Define the dialing plan information
  184. Non-Gatekeeper-resolved (local) dialing plan
  185. Gatekeeper-resolved endpoints
  186. TM 3.1 OA and M using TM 3.1 applications
  187. TM 3.1 OA and M procedure summary
  188. Delete an IP trunk card
  189. Database locking
  190. ITG Card Properties window
  192. ITG Card Properties Configuration window
  193. D-channel maintenance
  194. Add an IP Trunk 3.01 (and later) node on TM 3.1 by retrieving an existing node
  195. Retrieve and add an IP Trunk 3.01 (and later) node for maintenance and diagnostic purposes
  196. Configuration audit
  197. Retrieve IP Trunk 3.01 (and later) configuration information from the IP Trunk 3.0 (and later) node
  198. Schedule and generate and view IP Trunk 3.01 (and later) OM reports
  199. System commands LD 32
  200. Disable the indicated IP trunk card
  201. Enable an indicated IP trunk card
  202. OA and M using the ITG shell CLI and overlays
  203. ITG Shell OA and M procedure summary
  204. Connect a PC to the card maintenance port
  205. Telnet to an IP trunk card through the TM 3.1 PC
  207. Reset the default ITG shell password
  208. Download the ITG operational measurements through the ITG shell
  209. Reset the operational measurements
  210. Display IP Trunk 3.01 (and later) Gatekeeper status
  211. Transfer files through the Command Line Interface
  212. Upgrade IP trunk card software using FTP
  213. Backup and restore from the CLI
  214. Recover the SNMP community names
  215. IP Trunk 3.01 (and later) configuration commands
  217. Disable the indicated IP trunk card when idle
  218. Enable an indicated IP trunk card port
  219. Maintenance
  221. IP Trunk 3.01 (and later) IP trunk card alarms
  222. System level maintenance
  223. TM 3.1 maintenance commands
  224. Simple Network Management Protocol (SNMP)
  225. TRACE and ALARM/LOG
  226. IP trunk card self-tests
  227. Card LAN
  228. Base code self-test
  229. IP Trunk 3.01 (and later) upgrades
  230. Flash storage upgrades
  231. Replace an IP trunk card
  232. Determine IP trunk card software release
  233. Backup and restore procedures
  234. Fault clearance procedures
  235. DCH failure
  236. Media Card 32-port trunk card faceplate maintenance display codes
  237. ITG-Pentium 24-port trunk card faceplate maintenance display codes
  238. System performance under heavy load
  239. Message: MSDL0304
  240. Message: BUG085
  241. Appendix A Patches and advisements
  242. IP Trunk 3.01.22 patches
  243. Appendix B Cable description and NT8D81BA cable replacement
  244. NTMF94EA ELAN, TLAN and Serial Port cable
  245. NTCW84KA ELAN, TLAN, DCH and serial cable
  246. NTAG81CA Faceplate Maintenance cable
  247. NTAG81BA Maintenance Extender cable
  248. NTCW84EA DCH PC Card pigtail cable
  249. NTMF04BA MSDL extension cable
  250. NTCW84LA and NTCW84MA upgrade cables
  251. Prevent ground loops on connection to external customer LAN equipment
  252. Replace cable NT8D81BA with NT8D81AA
  253. Tools list
  254. Appendix C Environmental and electrical regulatory data
  255. Mechanical conditions
  256. Electromagnetic Compatibility (EMC)
  258. Appendix D Subnet mask conversion from CIDR to dotted decimal format
  259. Appendix E CLI commands
  260. Appendix F Configure a Netgear RM356 modem router for remote access
  261. Security features of the RM356 modem router
  262. Configure the TM 3.1 PC to communicate with a remote system site through a modem router
  263. RM356 modem router manager menu (application notes on the ELAN subnet installation)
  264. Appendix G Upgrade an ITG Trunk 1.0 node to support ISDN signaling trunks
  265. Upgrade procedure summary
  266. Install the DCHIP hardware upgrade kit
  267. Install the DCHIP I/O Panel breakout cable from the upgrade kit
  268. Upgrade the ITG 8-port trunk card ITG basic trunk software to ITG/ISL trunk software
  269. Step 2 - Transmit ITG Trunk 2.0 software to the ITG 8-port trunk cards
  270. Remove ITG Trunk 1.0 configuration data from Meridian 1
  271. Configure the Meridian 1 ITG/ISL trunk data
  272. Verify ROM-BIOS version
1000 Con?guration guide first page preview

1000 Con?guration guide

Brand: Nortel | Category: Server
Table of contents
  1. revision history
  2. Table Of Contents
  3. Table Of Contents
  4. Table Of Contents
  5. Table Of Contents
  6. Table Of Contents
  7. Table Of Contents
  8. Table Of Contents
  9. Table Of Contents
  10. Table Of Contents
  11. Table Of Contents
  12. Table Of Contents
  13. New in this release
  14. Media Card MC32S
  15. Getting help from the Nortel web site
  16. Getting help through a Nortel distributor or re-seller
  17. Overview
  18. What is Branch Office
  19. Main Office and Branch Office Migration
  20. MGC Serial Ports
  21. MGC serial port default configuration
  22. Clock References
  23. MG 1000B platform hardware description
  24. MG 1000B Core
  25. MG 1000B Expander
  26. Signaling Server
  27. Network Routing Service (NRS)
  28. Telephones
  29. Voice Gateway Media Card
  30. Analog or digital trunk cards
  31. MGC Network Connections
  32. MG 1000B platform configuration overview
  33. MG 1000B platform without an MG 1000B Expander
  34. MG 1000B platform with an MG 1000B Expander
  35. Capacity
  36. Main and Branch Office running different releases
  37. Package Combinations
  38. Active Call Failover
  39. Configuring S2 IP Address to point to the main office TPS
  40. Bandwidth Management
  41. Codec negotiation
  42. SIP example
  43. G.711 A-law and mu-law interworking
  44. Codec selection
  45. Configuring Bandwidth Management parameters
  46. Enabling codecs
  47. Configuring Bandwidth Management
  48. Maintenance commands
  49. Adaptive Network Bandwidth Management
  50. Feature packaging
  51. Configuration rules
  53. Procedure 2 Displaying CAC parameters for one or more zones
  54. Tandem Bandwidth Management overview
  55. Application
  56. Network using Uniform Dialing Plan
  57. Common details
  58. Differences when every Branch Office HLOC is shared with the main office
  59. Call between two branch offices associated with the same main office
  60. No Branch Office HLOC is shared with the main office, but can be shared with another Branch Office
  61. No Branch Office HLOC is shared with the main office or another Branch Office
  62. Call between branch offices associated with different main office
  64. Summary of provisioning procedures for Tandem Bandwidth Management
  65. Provisioning Example of Tandem Bandwidth Management
  66. Procedure 3 Provisioning Tandem Bandwidth Management
  67. Network using mixed Coordinated Dialing Plan and Uniform Dialing Plan
  68. Call between two local branch offices
  69. Call between branch offices associated with different main offices
  70. Network using CDP only
  73. Bandwidth Management Support for Network Wide Virtual Office
  74. Operating parameters
  75. Interaction with Zone-based Digit Manipulation
  76. Feature operation
  77. Alternative Call Routing for Network Bandwidth Management
  78. ALTPrefix
  79. How Alternative Call Routing for NBWM works
  80. Dialing plans
  81. Examples of Alternative Call Routing for NBWM in operation
  83. Feature interactions
  84. Trunk Route Optimization (TRO)
  85. Sample printout
  86. Feature implementation using Element Manager
  87. Diagnostics
  88. Procedure 5 Printing zone ALTPrefix
  89. Procedure 6 Show Status
  90. Maintenance
  91. Procedure 7 Enabling a zones Branch Office behavior
  92. Procedure 8 Suppress Alternative Call Routing for NBWM alarms
  94. How the Branch Office feature works
  95. Introduction
  96. Virtual Trunks
  97. IP Phone calls
  98. MG 1000B IP Phone to local PSTN calls
  99. IP Phone to analog (500/2500-type) or digital telephone calls
  100. Group Call
  101. Configuring non-zero S2 IP Addresses
  102. Points to remember
  103. Configuring the S2 IP Address parameter
  104. Multiple Appearance DN (MADN)
  105. Configuring ESA for emergency services
  106. Configuring SPN for emergency services
  107. MG 1000B Core interoperability
  108. Planning and management
  109. LAN/WAN bandwidth requirements
  110. Branch Office dialing plan
  111. Emergency Services
  112. Configuration example for PSTN resources at the Branch Office
  113. Management
  114. Telephony Manger 3.1
  115. Call Detail Recording (CDR)
  116. Proactive Voice Quality management
  117. System security
  118. Adding a Branch Office
  119. Main office requirements
  120. Optional features
  121. Implementation summary
  122. Adding a CS 1000 Release 5.0 Branch Office to a Branch Office with a previous software release
  123. Upgrade the entire network to CS 1000 Release 5.0
  124. Upgrade only the main office to CS 1000 Release 5.0
  125. Converting a Small System to a Branch Office
  126. Conversion
  128. Upgrading to CS 1000 Release 5.0
  129. Nortel Communication Server
  130. Main office configuration
  131. Zone parameters
  132. Element Manager zone configuration
  133. IP Phone passwords and parameters
  134. Procedure 11 Setting and changing the Station Control Password Configuration
  135. MG 1000B IP Phone configuration
  136. MG 1000B platform hardware installation
  137. Readiness checklist
  138. Rack-mounting an MG 1000B Core or MG 1000B Expander
  139. Installing cards
  140. Installing a Signaling Server
  141. Preparing for rack-mounting
  142. Rack-mounting
  143. Procedure 15 Rack-mounting the Signaling Server
  144. Connecting and powering up the Signaling Server
  145. MG 1000B software installation
  146. Materials required
  147. Installing the Signaling Server software
  148. Signaling Server port speed
  149. Verifying a successful configuration
  150. Procedure 21 Configuring the ELAN network interface IP address
  151. Using Element Manager to configure the node
  152. Installing MG 1000B Hardware
  153. Installing the cards
  154. Installing the MGC card
  155. Installing the CP PM card
  156. Branch Office configuration
  157. Configuring the Media Cards
  158. Procedure 23 Configuring the MG 1000B zone
  159. Element Manager Branch Office zone configuration
  160. MG 1000B telephones
  161. Installing and configuring IP Phones
  162. Password requirements
  163. Procedure 24 Using Set-Based Installation
  164. Branch User Config
  165. Procedure 25 Configuring a Branch User
  166. Transferring IP Phone data using TM 3.01
  167. Survivability test
  168. Procedure 26 Testing the telephone for survivability
  169. Installing IP Phones through LD 11
  170. Using the IP Phones
  171. Telephone Options
  172. Virtual Office Login on the Branch Office
  173. Test Local Mode
  174. Personal Directory, Callers List, Redial List
  175. Analog and digital devices in the Branch Office
  176. Activating analog (500/2500-type) and digital telephones
  177. Dialing plan configuration
  179. Routing
  180. Bandwidth management zones
  181. CLID composition
  182. CLID verification
  183. Configuring the dialing plan
  184. Procedure 33 Configuring the main office
  185. Procedure 34 Configuring the NRS database
  186. Procedure 35 Configuring the Branch Office
  187. Dialing plan configuration using Element Manager
  188. Testing PSTN access using an MG 1000B IP Phone
  189. Emergency Services configuration
  190. Emergency Services Access (ESA)
  191. Configuring ESA for the Branch Office
  192. Procedure 37 Configuring the main office
  193. Procedure 38 Configuring the Branch Office
  194. Procedure 39 Configuring the Branch Office zone
  195. Element Manager ESA configuration
  196. Emergency Service using Special Numbers (SPN)
  197. CLID verification (CLIDVER)
  198. Basic Emergency Services When VO Logged Out
  199. Configure ESA Data Block
  200. Active Call Fail Over
  201. Element Manager
  202. Abbreviated Dialing configuration
  203. Configuring Abbreviated Dialing
  204. Procedure 41 Configuring Speed Call List (SCL)
  205. Procedure 42 Configuring Pretranslation Groups
  206. Procedure 43 Assigning Pretranslation Groups to the telephones
  207. Procedure 44 Configuring Incoming DID Digit Conversion (IDC)
  208. Maintenance and diagnostics
  209. Procedure 45 Upgrading firmware for CS 1000 Release 5.0
  210. Procedure 46 Upgrading firmware for CS 1000 Release 4.0 and earlier
  211. Troubleshooting
  212. Signaling Server CLI commands
  213. Call Server commands
  214. Print Branch Office zone information
  215. Enable/disable Branch Office zone features
  216. Print PVQ statistics
  217. Appendix A Preprogrammed data
  218. Passwords and codes
  219. First digits
  220. Flexible Feature Codes
  221. Modem port
  222. Telephone tones
  223. System parameters
  224. Telephone models
  225. Appendix B Branch Office engineering example
  226. Assumptions
  227. Calculations
  228. MG 1000B Core and MG 1000B Expander requirements
  229. Bandwidth requirements
  230. Procedure 50 Calculating MG 1000B with Virtual Trunk LAN/WAN
  231. Branch Office conference engineering
  232. Procedure 52 Calculating known conference traffic
  233. bandwidth without local messaging CallPilot) capability
  234. Appendix C On-net dialing plan configuration examples
  235. Uniform Dialing Plan
  236. Configuration example
  237. Group Dialing Plan
  238. Call Scenarios
  240. Transferable DN
  241. Appendix D Off-net dialing plan configuration example
  242. Provisioning
  243. Branch Office
  244. Main office
  245. List of terms
1000 Con?guration guide first page preview

1000 Con?guration guide

Brand: Nortel | Category: IP Phone
Table of contents
  1. revision history
  2. Table Of Contents
  3. Table Of Contents
  4. Table Of Contents
  5. Table Of Contents
  6. Table Of Contents
  7. About the Nortel IP Phone 2004
  8. IP Phone 2004 models
  9. Telephone display
  10. Telephone controls
  11. Call features and Flexible Feature Codes
  12. Security features
  13. Entering and editing text
  14. Connecting the components
  15. Configuring options
  16. Adjusting the volume
  17. Adjusting the display screen contrast
  18. Selecting date/time format
  19. Enabling/disabling Call Timer
  20. Using Display Diagnostics
  21. Choosing a ring type
  22. Changing feature key labels
  23. Viewing telephone information
  24. Configuring call log options
  25. Configuring New Call indication
  26. Configuring Preferred Name Match
  27. Configuring Area Code set-up
  28. Configuring Name Display format
  29. Making a call
  30. Using on-hook dialing
  31. Using Handsfree dialing
  32. Using the Directory applications
  33. Making a call using Corporate Directory
  34. Making a call using Personal Directory
  35. Making a call using the Callers List
  36. Making a call using Redial List
  37. Using AutoDial
  38. Using Ring Again
  39. Using Redial
  40. Using Speed Call
  41. Using System Speed Call
  42. Using Hot Line
  43. Answering a call
  44. While on an active call
  45. Transferring a call
  46. Using Timed Reminder Recall
  47. Using Attendant Recall
  48. Recording a Calling Party Number
  49. Tracing a malicious call
  50. Incoming calls
  51. Using Call Pickup
  52. Using Call Waiting
  53. While away from your desk
  54. Using Internal Call Forward
  55. Using Remote Call Forward
  56. Securing your telephone
  57. Talking with more than one person
  58. Setting up a Conference call
  59. and Disconnect feature
  60. Using Group Call
  61. Working without interruption
  62. Additional call features
  63. Using the Buzz signal
  64. Using Centrex/Exchange Line Switchhook Flash
  65. Charging a call or charging a forced call
  66. Using Enhanced Override
  67. Using Forced Camp-on feature
  68. Overriding a busy signal
  69. Using Privacy Release
  70. Using Radio
  71. Using Voice Call
  72. Additional phone features
  73. Using Callers List
  74. Using Redial List
  75. Using Virtual Office
  76. Using Virtual Office on your remote telephone
  77. Using Virtual Office on your office telephone
  78. Logging out of Virtual Office
  79. Troubleshooting Virtual Office
  80. Using Media Gateway 1000B
  81. Using Resume Normal Mode
  82. Troubleshooting MG 1000B
  83. Using Hospitality features
  84. Activating Message Registration
  85. Using Maid Identification
  86. Using Display Room Status
  87. Accessing External Server Applications
  88. Flexible Feature Codes (FFC)
  89. Accessories
  90. Regulatory and safety information
  91. Terms you should know
  92. Index
  93. user guide
1000 Con?guration guide first page preview

1000 Con?guration guide

Brand: Nortel | Category: PBX
Table of contents
  1. title page
  2. revision history
  3. Table Of Contents
  4. Table Of Contents
  5. About this document
  6. Using Desktop Services
  7. Desktop Services main page layout
  8. My Profile
  9. Telephone
  10. Telephone — General
  11. Current configuration/Pending changes
  12. Telephone Troubleshooting
  13. Telephone — Keys
  14. IP Phone Key Expansion Module (KEM)
  15. Changing a key
  16. Telephone — Features
  17. Telephone — Details
  18. Change confirmation
  19. Telephone change procedure
  20. Telecom Billing System web reporting
  21. TBS web reports
  22. Filters and configurations
  23. TBS web reporting sample reports
  24. Extension Summary Report
  25. Authorization Code Detail Report
  26. Extension Roll-Up Report
  27. Authorization Code Roll-Up Report
  28. Frequently Called Numbers Report
  29. Frequently Called Locations Report
  30. Area Code Summary Report
  31. Trunk Utilization Report
  32. Trunk Diagnostic Report
  33. Terms you should know
  34. Index
1000 Con?guration guide first page preview

1000 Con?guration guide

Brand: Nortel | Category: Server
Table of contents
  1. revision history
  2. Table Of Contents
  3. Table Of Contents
  4. Table Of Contents
  5. Table Of Contents
  6. Table Of Contents
  7. Table Of Contents
  8. Table Of Contents
  9. Table Of Contents
  10. Succession System Controller card
  11. Memory
  12. BaseT IP daughterboards
  13. NTAK20 clock controller daughterboard
  14. Overview
  15. Clocking modes
  16. Physical description
  17. Functional description
  18. Digital to analog converter
  19. CPU-MUX bus interface
  20. Hardware integrity and regulatory environment
  21. ITG Line 2.1 NTVQ55AA card
  22. ITG Line 2.1 controls, indicators and connectors
  23. Backplane interfaces
  24. Assembly description
  25. Virtual TNs
  26. Virtual Terminal Manager (VTM) description
  27. Universal Trunk Card
  28. Introduction
  31. Card interfaces
  32. Operation
  33. Ground start operation
  34. Direct inward dial operation
  35. Senderized operation for DID and two-way loop DR trunks
  36. Outgoing automatic, incoming dial operation
  37. Recorded Announcement trunk operation
  38. Electrical specifications
  39. Power requirements
  40. Foreign and surge voltage protection
  41. Configuration
  42. Applications
  43. Music operation
  44. Standard 1.00 June
  45. NT8D15 E&M Trunk Card
  50. Card control functions
  51. Maintenance features
  56. NTAK09 1.5 Mb DTI/PRI card
  59. NTAK09 DTI/PRI power on self-test
  60. NTAK20 power on self-test
  61. DTI/PRI local self-test
  62. Microprocessor
  63. D-channel interface
  64. DS-1 Carrier interface
  65. Clock controller interface
  66. Clock rate converter
  67. NTAK10 2.0 Mb DTI card
  71. DS-30X interface
  72. Carrier interface
  74. Switch settings
  75. NTBK50 2.0 Mb PRI card
  79. Architecture
  80. Signaling interface
  83. Card-LAN interface
  84. NTAK79 2.0 Mb PRI card
  87. NTAK79 switches
  91. Carrier grounding
  92. CEPT transceiver
  95. interface daughterboard
  96. Features and functions
  98. DMA controller
  99. D-Port – SDTI/PRI interface
  100. daughterboard
  103. Main Memory
  104. Sanity Timer
  105. Card reset
  106. NTRB21 DTI/PRI/DCH TMDI card
  110. Digital pad
  113. NTAK20 Clock Controller (CC) daughterboard
  114. NTAK02 SDI/DCH card
  115. Connecting to the ports
  116. Characteristics of the low speed port
  117. Characteristics of the high speed port
  118. Analog line cards
  119. NT1R20 Off-Premise Station Analog Line Card
  120. Self Test
  121. Card functions
  123. Outgoing calls
  124. Other applications
  125. NT1R20 OPS analog line card installation
  126. NT8D03 Analog Line Card
  129. Technical summary
  131. Supported Applications
1000 Con?guration guide first page preview

1000 Con?guration guide

Brand: Nortel | Category: Server
Table of contents
  1. Table Of Contents
  2. Table Of Contents
  3. Table Of Contents
  4. new in this release
  5. getting help from the nortel web site
  6. getting help from a specialist by using an express routing code
  7. applicable systems
  8. intended audience
  9. ntp feedback
  10. product description
  11. Physical architecture
  12. Functional architecture
  13. functional description
  14. Fiber Superloop Network card
  15. Fiber Peripheral Controller card
  16. engineering guidelines
  17. Fiber Remote IPE capacity
  18. System planning and ordering
  19. System selection
  20. software requirements
  21. Nortel Communication Server
  22. Fiber Remote IPE Fundamentals NN43021-554 04.01 4 June
  23. Equipment installation and configuration
  24. Pre-installation preparation
  25. Unpacking and inspection
  26. Selecting the Fiber Superloop Network card slot
  27. Fiber-optic equipment installation
  28. Installing fiber-optic patchcords
  29. Installing system monitor and TTY cables
  30. Floor-standing column Fiber Remote IPE installation
  31. Installing cards in the Remote IPE module
  33. Connecting the fiber-optic link to the Remote IPE module
  34. Wall-mounted Fiber Remote IPE installation
  35. Installing cards in the wall-mounted cabinet
  36. Connecting TTY and subscriber loop cables
  37. Connecting attendant console power cord to the wall-mounted Fiber Remote IPE
  38. Connecting PFTU to the wall-mounted Fiber Remote IPE
  39. Configuring the Fiber Remote IPE
  40. Defining the loadware
  41. acceptance testing
  42. checking the system
  43. Performing acceptance testing
  46. Checking link protection switching
  47. Removing the test setup
  48. Maintenance
  49. diagnostic tools
  50. Software diagnostic tools
  51. Using maintenance programs
  52. Accessing the program
  53. Isolating and correcting faults
  54. Fault isolation and correction
  55. Fiber Remote IPE fault isolation and correction
  56. Fiber Superloop Network card fault isolation and correction
  57. Fiber Peripheral Controller card fault isolation and correction
  58. Fault isolation and correction using MMI maintenance commands
  59. Replacing Fiber Remote IPE cards
  60. Unpacking and inspecting replacement cards
  61. Packing and shipping defective cards
  62. System messages and MMI commands description
1000 Con?guration guide first page preview

1000 Con?guration guide

Brand: Nortel | Category: Server
Table of contents
  1. Table Of Contents
  2. Table Of Contents
  3. Table Of Contents
  4. Table Of Contents
  5. Table Of Contents
  6. Table Of Contents
  7. Table Of Contents
  8. Table Of Contents
  9. Table Of Contents
  10. Table Of Contents
  11. Table Of Contents
  12. Table Of Contents
  13. Table Of Contents
  14. Table Of Contents
  15. Table Of Contents
  16. Table Of Contents
  17. Procedure
  18. Revision history
  19. Getting help from the Nortel Web site
  20. Getting help from a specialist by using an Express Routing Code
  21. on the Nortel web site
  22. System information
  23. Applicable systems
  24. Safety instructions
  25. Lifting system equipment
  26. Installing telephones
  27. Installation summary
  28. Installation tasks
  29. System components
  30. Introduction
  31. CS 1000E Common Processor Pentium Mobile Call Server
  32. Signaling Server
  33. Media Gateway Controller
  34. MC32S Media Card
  35. Media Gateway
  36. Media Gateway Expander
  37. inch Rack Mount Kit
  38. BayStack 470 Switch
  39. BayStack 460 Layer 2 switch
  40. inch rack
  41. Miscellaneous system components
  42. Rack-mounting the components
  43. Lifting system components
  44. Guidelines for component placement in a rack
  45. Rack-mounting a Media Gateway or Media Gateway Expander
  48. Rack-mounting a Terminal Server
  49. Installing system grounds
  50. Installing a ground bar
  51. Installing an NTBK80 Ground Bar
  52. Installing an NTDU6201 Ground Bar
  53. Grounding an ISP1100 Signaling Server
  54. Grounding Media Gateways powered by the same electrical panel
  55. Grounding a Media Gateway powered by multiple electrical panels
  56. Grounding other rack-mounted components
  57. Grounding equipment in the UK
  58. Installing and connecting CS 1000E hardware
  59. Connecting CP PM Call Server 0 to CP PM Call Server 1
  60. Connecting co-located CP PM Call Servers
  61. Installing the cards
  62. Installing a DSP Daughterboard
  63. Installing the CP PM card
  64. Cabling the cards
  65. adapter onto a Media Card
  66. Inserting a Shielded 50-pin to Serial/ELAN/TLAN adapter
  67. Connecting a Media Card to the ELAN subnet
  68. Connecting a Media Card to the TLAN subnet
  69. Installing software on the CS 1000E
  70. Installing the software
  71. Reconfiguring I/O ports and call registers
  72. Testing the CP PM Call Server
  73. Making the system redundant
  74. Testing CP PM Call Server 0
  75. Switching call processing
  76. Testing CP PM Call Server 1
  78. Configuring initial IP configuration data on MGC
  79. Configuring the MGC on the Call Server
  80. Call Server
  82. Configuring login IDs and passwords
  83. Enabling the multi-user option
  84. Configuring pseudo-terminals (PTYs)
  85. Checking PTY status
  86. Configuring Virtual Tone and Conference Circuits
  87. Configuring the MG 1000E Bandwidth Management Zones
  88. Configuring the MG 1000E ports
  89. Configuring Digitone Receivers
  90. Configuring Tone Detectors
  91. Launching Element Manager
  92. Importing preconfigured IP telephony files
  93. Reviewing and submitting IP telephony node configuration files
  94. Installing a Signaling Server
  96. Readiness checklist
  97. Installing the CP PM Signaling Server hardware
  98. Connections
  99. Connecting a Nortel CP PM Signaling Server
  100. E system
  101. M system
  102. Connecting an IBM X306m Signaling Server
  103. Connecting an HP DL320-G4 Signaling Server
  104. Installing the Signaling Server software
  105. Installing Signaling Server software
  106. First boot of a new Nortel CP PM Signaling Server
  107. Entering basic system configuration parameters
  108. Adding a Follower Signaling Server to an IP Telephony node
  109. Unpacking Help files for Virtual Terminal Emulator
  110. Logging in to the Signaling Server
  111. Verifying a successful configuration
  112. NN43041-310 Standard 01.11 October
  113. Configuring the IPMG
  114. Configuring the IPMG (Element Manager)
  115. Configuring conference TDS
  116. Configure conference TDS (CLI)
  117. Configuring conference TDS (Element Manager)
  118. Configuring DSP Daughterboard Voice gateway channels
  119. Connecting an IR-8020M
  120. Configuring a Terminal Server
  121. Connecting a Terminal Server to the system
  122. Configure IP address for the Terminal Server
  123. Telnet Terminal Server virtual management port
  124. Telnet CS 1000E COM port from a PC
  125. Configuring a transparent rlogin port
  127. Accessing an MRV Console Port through the on-board modem
  128. CS 1000E COM port types
  129. Server
  134. Accessing a CS 1000E from a PC through telnet Terminal Server
  135. Configuring an rlogin port for various applications
  138. Configuring a terminal and SDI ports
  139. Setting the TTY terminal port
  140. CS 1000E CP PM Call Server COM Port connections
  141. MG 1000E SDI connection
  142. Connecting SDI ports on the Media Gateways
  143. BayStack 470 SDI connection
  144. Installing and cross-connecting a trunk card
  145. Circuit card options
  146. Connecting a trunk
  147. Universal Trunk card connections
  148. E&M Trunk card connections
  149. Trunk connections (Europe)
  150. Trunk connections (UK)
  151. NN43041
  152. Verifying trunk functionality
  153. Voice Gateway Media Card
  155. Configuring a card
  156. Configuring a card as a node Leader
  157. Configuring voice gateway channels using Element Manager
  158. Configuring voice gateway channels using LD 14
  160. Saving configuration changes
  161. Installing a CompactFlash
  162. Installing the CompactFlash
  163. Installing a card in a Media Gateway
  164. Installing a Voice Gateway Media Card in a card slot
  165. Verifying a card
  166. Displaying the Voice Gateway status for all voice gateway channels
  167. Displaying the status of Voice Gateway Media Card units
  168. Disabling a card
  169. Disabling a card unit
  170. Enabling a card
  171. Enabling a card unit
  172. Verifying functionality
  173. Installing the Main Distribution Frame
  174. Terminal block requirements
  175. Installing a Krone Test Jack Frame for the UK
  176. Installing the Krone Test Jack Frame (UK)
  177. Connecting the cables to the Media Gateways
  178. Configuring an IP telephony node
  179. Before you begin
  180. Configuring MS Internet Explorer
  181. Logging in to Element Manager
  185. Performing a datadump
  186. Performing a datadump using Element Manager
  187. cross-connecting telephones
  188. Card placement in a Media Gateway or a Media Gateway Expansion
  189. Connecting a telephone without a PFTU
  190. Connecting an off-premise telephone
  192. Connecting an attendant console
  193. Installing and configuring Nortel IP Phones
  195. Package components for the Nortel IP Phones
  196. Setting passwords for the administrator and temporary
  197. Configuring VoIP bandwidth management zones
  198. Configuring virtual superloops
  199. Configuring the IP Phones
  200. Installer passwords
  201. Installing Nortel IP Phone hardware components
  202. Configuring the Nortel IP Phone boot parameters
  203. Entering Nortel IP Phone boot parameters using manual configuration
  204. Entering Nortel IP Phone boot parameters using full DHCP parameters
  205. Entering boot parameters using partial DHCP parameters
  206. Using Set-Based Installation
  207. Installing the IP Softphone 2050
  208. Configuring the IP Softphone 2050
  209. Installing the USB Headset Kit
  210. Verifying Nortel IP Phone functionality
  211. Power Fail Transfer Unit
  212. Installing and connecting a QUA6 PFTU
  213. Installing and connecting a third-party PFTU
  214. Connecting an analog (500/2500-type) telephone to a PFTU
  216. Connecting a trunk to a PFTU
  217. Installing and cross-connecting
  219. an external alarm from a PFTU
  220. Installing an alarm using an alarm port assigned in LD 15
  221. Installing an alarm through QUA6 PFTU connections
  222. Basic system telephony configuration
  223. Configuring the basic system
  224. TN assignment
  225. managing the Gatekeeper database
1000 Con?guration guide first page preview

1000 Con?guration guide

Brand: Nortel | Category: Server
1000 Con?guration guide first page preview

1000 Con?guration guide

Brand: Nortel | Category: Server
1000 Con?guration guide first page preview

1000 Con?guration guide

Brand: Nortel | Category: Server
1000 Con?guration guide first page preview

1000 Con?guration guide

Brand: Nortel | Category: Server
1000 Con?guration guide first page preview

1000 Con?guration guide

Brand: Nortel | Category: Server
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