Cabletron Systems CyberSWITCH CSX150 User Manual

Also see for CyberSWITCH CSX150: User guide Quick start guide

Contents

USER’S GUIDE368 CyberSWITCHProblem:The system does not display the WAN line availability messages. Instead, the system displays thefollowing message after thestatus console command is issued:Out Svc 1 (slot #, port #)This means that Layer 1 cannot be established, most likely due to WAN cabling problems.Action:1. If the system has been operational for longer than 2 minutes, verify that the line is correctlyattached to the proper system resource and port. If not, wait for 2 minutes and check again forthe WAN line availability messages.2. If using a NT1 or CSU, examine the local and network lights of the NT1 or CSU. If the local lightis on, try another cable between the CyberSWITCH and the NT1 or CSU. If the local light is noton, but the network error light is on, contact your line provider.3. If the line was correctly attached in action 1, turn the system off, then on. If this fails to correctthe problem, continue with the next step.4. If the above actions fail to correct the problem, then call your phone company (carrier) to checkthe status of the line. If it is determined that there is no problem with the line, contact CustomerSupport.Problem:The system does not display the WAN line availability messages. Instead, the system displays thefollowing message after thestatus console command is issued:Out Svc (2, 3, 4, or 5) (slot #, port #)These mean that Layer 2 cannot be established, most likely due to an invalid configuration.Action:1. If the system has been operational for longer than 2 minutes, verify that the line is correctlyattached to the proper system resource and port. If not, wait for 2 minutes and check again forthe WAN line availability messages.2. If the line was correctly attached in action 1, turn the system off, then on. If this fails to correctthe problem, continue with the next step.3. For the “Out Svc2 (slot # , port # )” message with a Basic Rate line, check configuration. “AutoTEI” should be selected. Reconfigure if necessary.4. For the “Out Svc3 (slot # , port # )” on an Auto TEI line, check configuration. Try reconfiguringthe line using non-auto TEI.5. If the above actions fail to correct the problem, then call your phone company (carrier) to checkthe status of the line. If it is determined that there is no problem with the line, contact CustomerSupport.