USER’S GUIDE382 CyberSWITCH2. Enter theip rip stats administration console command. Look for the IfStatRcvResponsescounter for the interface. This statistics is the number of RIP update messages received on theinterface.If the total number of these counters is 0, check the Router to verify that it is configured to sendIP RIP update messages.3. Also look for the IfStatRcvBadPackets and IfStatRcvBadRoutes counters.If these counters are not 0, there may be something wrong with the Router.If these counters are 0, there is an unexpected condition present within the CyberSWITCHsystem software. Contact customer support.IPX R OUTINGThis section provides methods for diagnosing problems in the following areas of IPX routing:• IPX routing initialization• IPX routing over the LAN connection• IPX routing over the RLAN connection• IPX routing over the WAN connection• IPX routing service tables• triggered RIP/SAP start up• triggered RIP/SAP operationIPX ROUTING I NITIALIZATIONProblem:The CyberSWITCH does not display the correct IPX Initialization messages. Instead, it displays thefollowing message (display messages by entering thedr console command):[IPX] Initialization failureAction:An internal error has occurred. Contact Customer SupportIPX ROUTING OVER THE LAN CONNECTIONProblem:The CyberSWITCH does not display the correct message after issuing theipx diag oripx pingcommand. Instead, it displays the following message:No response from Action:1. Verify that the routing entry for the destination network exists by entering the followingconsole command:ipx routeIf the CyberSWITCH displays the route to the destination, it knows how to reach the localserver’s internal network. Determine if this is a static route or a dynamic route learned via RIP.The output of anipx route command contains a protocol (P) field for each route entry, which