Cabletron Systems CyberSWITCH CSX150 User Manual

Also see for CyberSWITCH CSX150: User guide Quick start guide

Contents

GETTING ASSISTANCER EPORTING PROBLEMSFor a fast response, please take the time to fill out the System Problem Report to inform us of anydifficulties you have with our products. A copy of this report can be found at the end of thischapter. This report provides us with important information to diagnose and respond to yourquestions. Please pay special attention to the following areas:FAX HeaderThe System Problem Report has been designed as a FAX form. Please fill in all information in thisarea before you FAX the report to Cabletron Systems. If you plan to mail the System ProblemReport, please fill in the company information in this section for reference information.SoftwarePlease fill in the following sections:Release, Issue, and Version (From the VERsion command.)HardwareSelect the Platform and resources that you are using.ProblemPlease fill in the following sections:Type (Software, Hardware, Unknown.)Occurrence (Reproducible, Intermittent, Single Occurrence.)Original Number (This field is for your use. Enter your problem tracking number, if desired,for future reference.)Description (Briefly describe the problem you are experiencing.)Description (including sequence of events):Briefly describe the problem you are experiencing. As best you can, describe the events orconditions that led to the problem you are experiencing.Please send the System Problem Report form and any extra information (for example, line traces,system reports, and configuration files) that you have.C ONTACTING C ABLETRON S YSTEMSYou can call us directly at:Phone: (603) 332-9400FAX: (603) 337-3075 faxor, you can send email to us at:support@ctron.com