ORDERING ISDN S ERVICE (US O NLY)OVERVIEWThis chapter was designed to be a guideline for ordering ISDN service in the United States.If you are using NI-1 lines, try using EZ-ISDN Codes to order BRI service. If your service providerdoes not support EZ-ISDN Codes, try using the NI-1 ISDN Ordering Codes.If your service providers does not support either types of codes, or, if you are using a non-NI-1 line,refer to Ordering BRI ISDN Lines using Provisioning Information.ORDERING NI-1 LINES U SING EZ-ISDN CODESIf you are using a NI-1 switch type and your service provider supports EZ-ISDN codes, werecommend using the EZ-ISDN 1 code. EZ-ISDN 1 provides alternate circuit-switched voice/dataon both B-Channels. There is a CSV/D terminal associated with each of the B-channels.The B-channels will be given a unique primary directory number capable of making/receiving onecircuit-switched voice or circuit-switched data call. Additionally, calling line Id and additional calloffering (ACO) are also supported. ACO is required to allow incoming voice calls to optionallypreempt or disconnect remote data devices (refer to POTS configuration information and to POTSconfiguration elements definitions).ORDERING NI-1 LINES U SING NI-1 ISDN ORDERING C ODESIf you are using a NI-1 switch type and your service provider supports ordering codes, use thissection when ordering your ISDN line. We provide recommended NI-1 ISDN ordering codes eachcategory of CyberSWITCH remote device.FOR NON-POTS DEVICESIf you have a system without the POTS option, we recommend NI-1 ISDN Capability Package I.This package includes circuit-switched data on two B channels. Data capabilities include CallingLine Id. No voice capabilities are provided. The lack of voice feature may save you money.However, package K or M will also work.FOR S INGLE POTS DEVICESIf you have a system with a single POTS connection, use Capability Package K plus the ACO option(additional call offering). Capability Package K includes alternate voice/circuit-switched data onone B channel, and circuit-switched data on the other B channel. This package provides non-EKTSvoice features, including Flexible Calling, Additional Call Offering, and Calling Line Id. Datacapabilities include Calling Line Id. The ACO option allows an incoming POTS call to disconnect/preempt a data call if enabled. If you do not wish to use this feature (i.e., you are not using incomingpreemption), dropping ACO may lower your costs.