USER’S GUIDE384 CyberSWITCH6. Verify device configuration on remote bridge. Bridge devices should be configured to makecalls over the interface defined to go to the router.Problem:The router does not forward typical data (RIP, SAP, Type 20 packets) to the remote bridge.Action:1. Make sure a call is up. Remember, the router cannot forward data if there is no previousconnection (i.e., router currently does not support dial-out).2. Check IPX device information on the router side. Refer to Remote LAN Devices for details.Problem:Data is not received by a remote client (or server) on a Remote LAN network, but the call does comeup between the router and the remote bridge.Action:1. Double check and resolve any configuration/connection problems for the client (or server) tothe bridge on the Remote LAN. (Basically, eliminate the possibility of any LAN configurationproblems which are unrelated to the Remote LAN interface).2. If you determine the problem is related to the Remote LAN, verify the IPX Network Numberfor the remote bridge in the router’s configuration (under bridging properties). Refer to RemoteLAN Devices for details.IPX ROUTING OVER THE WAN CONNECTIONProblem:The remote NetWare server does not appear in the NetWare client’s network neighborhood.Action:1. Verify that the routing entry for the remote NetWare’s internal network exists by entering thefollowing command.ipx routeIf the route entry does not exist, add a static route to it using theipxroute add command(Manage Mode) because no route information (RIP packets) are exchanged over the WANconnections.2. Verify that the proper service entries of the remote NetWare server exist by entering thefollowing console command:ipx serviceIf the proper service entries do not exist, add static services using theipxservice command(Manage Mode) because no service information (SAP packets) are exchanged over the WANconnections.3. Verify that the CyberSWITCH has SAP processing enabled for the LAN interface by using theixpnetif command (Manage Mode). If the SAP processing is not enabled, change theconfiguration for the network interface.