USER’S GUIDE44 CyberSWITCHFOR DUAL POTS DEVICESIf you have a system with a dual POTS connection, use Capability Package M, plus the ACO option.Capability Package M includes alternate voice/circuit-switched data on two B channels. Data andvoice capabilities include Calling Line Id. The ACO option allows an incoming POTS call todisconnect/preempt a data call if enabled. If you do not wish to use this feature (i.e., you are notusing incoming preemption), dropping ACO may lower your costs.ORDERING BRI ISDN L INES USING PROVISIONING S ETTINGSIf your service provider does not support EZ-ISDN or ISDN Ordering Codes, or you are using anon-NI-1 line, use this section when ordering your BRI ISDN line.When the phone company installs the line, they assign it certain characteristics. These are differentdepending on the type of ISDN switch to which the line is attached. AT&T’s 5ESS NI-1 andNorthern Telecom’s DMS100 NI-1 are among the most popular.When ordering an ISDN line, there are general steps to follow that apply to all types, and there aresteps specific to your line type. The general steps to follow are:1. Contact your service provider to determine the type of available switch.2. Ask your service provider for the available types of ISDN services.If the AT&T 5ESS switch type is available, the ISDN services available will be one of thefollowing:• NI-1• Custom Point-to-PointIf Northern Telecom DMS-100 switch type is available, the ISDN services available will be oneof the following:• NI-1• DMS-100 Custom3. Refer to section in this document that applies to your service type.4. Order your ISDN service. If available, ask for two telephone numbers and two SPIDs for yourISDN line.5. If necessary, provide your service provider with the appropriate provisioning settings in thisdocument.6. After installation, make sure you have the following information:• switch type• telephone numbers• SPIDsThe following sections provide provisioning settings for your specific service type.