USER’S GUIDE444 CyberSWITCHOut Svc # ISDN line failure. The line connected to the indicated slot and port is out of service for the reasonindicated by # .1 = No layer 1 sync for 5 secondsThis problem normally occurs due to WAN cabling problems.Check your cables to make sure they are connected correctly. If this problem still occursafter you have checked all the cables, call the phone company and report the problem.2 = No response to TEI requestsThis problem normally occurs due to invalid configuration.Check your configuration using the following table:3 = No UA response to SABME requests; no Layer 2This problem normally occurs due to invalid configuration.Check your configuration using the previous table.4 = Failure to negotiate SPID (U.S. only). This is due to an improperly configured SPID. Checkyour configuration.5 = Failure to negotiate SPID (U.S. only). SPID has not been configured on the system; checkconfiguration.Over Max ChargeMonthly call charges exceeded. Monthly call charge tracking is enabled and the configuredmaximum has been exceeded.[PAP] Identification timeout on remote deviceThe remote device did not send the PAP Authenticate-Request packet within a required amount oftime. Try again. If this persists, contact your remote site.[PAP] Invalid password for given by remote deviceThe system received the PAP Authentication-Request packet with the incorrect password for thedevice name .[PAP] Remote device did not respond to the requestThe system sent PAP Authenticate-Request packets the maximum number of times, but the remotedevice did not send either Authenticate-Ack or Authenticate-Nak packets. The remote device maynot be working properly. Check the configuration of the remote device and reboot. If the problemrecurs, contact your Distributor or Customer Support.basic rate line from phone co:point-to-pointline from phone co:multi-pointline configured on non-auto TEImake sure that theconfigured TEI valueis 0change TEI to beAUTOline configured on autoTEIchange TEI to be non-autoif problem happensfor over 5 minutes,report problem tophone company
